Warehouse Operations Supervisor

4 weeks ago

Manila, Philippines Golocad Full time

What you'll focus on Lead, Control, and Monitor Operations: Oversee daily warehouse activities on the ground, ensuring all operations are executed according to standard operating procedures (SOPs) and company policies. Shift Performance & Productivity: Monitor and report on shift-specific KPIs such as productivity, order accuracy, throughput, and inventory accuracy. Analyze performance data to identify trends, gaps, and areas for improvement. Returns & Quarantine Management: Ensure returns and quarantine trackers are always accurate and up-to-date. Proactively flag to supervisors when quarantine space is approaching critical utilization. Process Adjustments & Escalations: Implement process adjustments as needed to optimize workflow and address operational bottlenecks. Serve as the escalation point for major operational issues, coordinating cross-functional responses and communicating with management. Enforce Standards & SOPs: Ensure all warehouse activities adhere to established standards and SOPs, promoting a culture of compliance and safety. Data Gathering, Analysis & Reporting: Gather and analyze operational data to evaluate performance, conduct gap analysis, and report on assigned tasks. Interpret data to drive informed decision-making and document actions taken. Communication & Coordination: Communicate and coordinate with other departments to provide necessary data, feedback, and support. Keep stakeholders informed of operational performance and escalations. Risk Management: Anticipate and identify risks and operational issues, taking preventive actions as necessary and escalating to team members or management when required. What you bring Experience Level: 2+ years Warehouse Operations Supervisor or relevant Team Lead experienceExperience Background: Warehouse Operations (Inbound, Outbound, Inventory Management). Better if from an E-Commerce operation.Additional Competencies: Data gathering and analysisPresentation SkillsCommunication skills; Ability to communicate in English, both written (email, chat) and verbal (face-to-face, in call)Background in using Warehouse Management SystemsCompetency in using office tools and suites (google suites, Microsoft suites, etc.)College Degree: Preference for Industrial Engineering, Management, Supply-Chain Management graduates What you'll get You’ll become part of a diverse team that's globally distributed. We are a business that's been built in the post pandemic era, each employee is given flexibility to create and build in their space. We are meritocratic and believe in the potential of our employees; we look to go further each time and develop as a team. In addition to an exceptional culture, fostered by 3 great founders, you’ll also get the following; Annual Bonus 25 days leave. Health Insurance. MacBook/Windows based Laptop Annual L&D support. Please limit to one application #J-18808-Ljbffr

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