IT Service Desk | Up to 30K Salary plus 20% ND | Virtual Interviews | TSR is Accepted
2 weeks ago
Responsibilities Ensure timely response of all the tickets raised by the client end user. 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations. Provide basic in-house training in MS Office applications used within the Association (Word, Excel, Outlook, PowerPoint). Log all calls in the Service Desk ticketing tools such as ServiceNow. Basic Active Directory knowledge. Creating user accounts, reset passwords, create groups etc. Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solution as per the defined resolution timeframe. Provide an acceptance and immediate resolution to the high-priority tickets/ service. Track all the tickets from acceptance to the resolution stage as per the resolution time defined by the customer. Offer and Benefits Up to 30,000 Salary Package 20% Night Differential HMO Day 1 Annual appraisal Performance-based incentives Other benefits will be discussed upon Job Offer Qualifications At least HS/SHS Graduate With at least 1 year IT Service Desk / Help Desk / BPO TSR Experience Amenable to Start ASAP Amenable to Work Onsite in Quezon City #J-18808-Ljbffr
-
Quezon City, Philippines Nezda Technologies Inc. Full timeStart Asap! VIRTUAL INITIAL AND FINAL INTERVIEW ONLY! NO ASSESSMENT! APPLY NOW! Work onsite: Eton Centris Quezon City Position: IT Service Desk SHIFT: SHIFTING SCHEDULE (MUST BE OKAY TO DAY SHIFT) Ensure timely response of all the tickets raised by the client end user. 100% adherence to timeliness as per the priority of each issue, to manage client...
-
it service desk
2 days ago
Quezon City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱40,000 - ₱60,000 per yearURGENT HIRING FOR IT SERVICE DESK VIRTUAL INTERVIEW PROCESS ONLY NO ASSESSMENT START ASAP GET YOUR JO NOW APPLY NOWWORK ONSITE:ETON CENTRIS, QUEZON CITYPOSITION: IT SERVICE DESKSHIFT: SHIFTING SCHEDULEJOB DESCRIPTION:Basic Active Directory knowledge. Creating user accounts, reset passwords, create groups etc.Log all calls in the Service Desk ticketing tools...
-
Quezon City, Philippines Nezda Technologies Inc. Full timeOverview IT Service Desk L2 | Start Jan 2025 | up to 40k Package + 20%ND Nezda Technologies Inc. On-site - Quezon City Responsibilities Act as a single point of contact for phone calls, emails, chats and self-service tickets from staff regarding IT issues and queries Receiving, logging, and managing calls from internal staff via telephone, email, chat, voice...
-
Quezon City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱400,000 - ₱480,000 per yearHiring for IT Service Desk roleDeployment: Eton Centris Quezon CityOnsite and Nightshift Schedule40,000 Salary Package plus company Benefits and Night differential25,000 Sign-on-BonusVirtual Interview Process - No AssessmentQualifications:Open to High School GraduateAt least with total of 3 years of IT Service Desk experience OR;With solid 2 years and 5...
-
tsr- bpo
4 days ago
Quezon City Central Post Office, Philippines Stark Asia Solutions, Inc Full time ₱276,000 per yearWe're Hiring – Technical Support Representative (TSR)BPO | Work On-Site | Virtual Hiring ProcessLocation: Eton Centris, Quezon AveStart Date: Every Friday of September & OctoberPerks & Benefits:₱23,600 Basic + ₱2,400 NTA20% Night DifferentialHMO Day 1 + 1 free dependentFast virtual process, quick job offerQualifications:Minimum 1 year TSR or Service...
-
IT Service Desk | Up to 40k + 20 Night Pay
2 weeks ago
Quezon City, National Capital Region, Philippines Stark Asia Solutions Inc. Full time ₱38,400 - ₱40,400 per yearReady to start your next career? We're hiring for a Service Desk Agent in Quezon CityHere's what you need to know:Location: Eton Centris, Quezon CitySalary: Earn as much as PHP 38,000 basic + PHP 2,400 NTA for a total package of PHP 40,400 (conditions apply)Bonus perks: 20% night differential and HMO on day 1Work setup: Onsite with a shifting scheduleWe're...
-
IT Service Desk
2 weeks ago
Quezon City Central Post Office P, Philippines Stark Asia Solutions, Inc Full time ₱312,000 - ₱468,000 per yearQualifications:We are accepting at least 1 year experience as TSR or Technical Support Representativeor At least 6 months experience as IT Service Desk or Help DeskHas basic knowledge in troubleshooting internet, mobile phones, tablets.Details:Location is Eton Centris, Quezon CityFull onsite and shifting schedule20 percent night shift differentialHMO on day...
-
IT Service Desk Analyst
2 weeks ago
Quezon City, National Capital Region, Philippines The HIRD Corp. Full time ₱300,000 - ₱450,000 per yearQualifications:1+ year of IT Service Desk experience (BPO preferred).ServiceNow (SNOW) and Active Directory (AD) proficiency is a must.Proven success with international voice support.Available for night shifts in Quezon City.Perks:Salary up to ₱30K.20%-night shift premium.Day 1 HMO coverage.On-site gym, karaoke, lounge, and more.Clear career growth...
-
Quezon City, Philippines Stark Asia Solutions Inc. Full timeIT Service Desk Analyst Location: Eton Centris, Quezon City Work Setup: 100% Onsite Hiring Process: Virtual Start Dates: November 7 and November 14 Schedule: Shifting (24x7 Operations) Compensation Package Up to ₱40,400 Total Package (conditions apply) Benefits 20% Night Differential HMO on Day 1 + 1 Free Dependent ₱25,000 Signing/Stay-On Bonus Important...
-
IT Service Desk | Urgent Hiring
5 days ago
Quezon City, Philippines Nezda Technologies, Inc. Full timeIT Service Desk Hiring - Start Immediately - Apply now! Service Desk Analyst Responsibilities: Testing and analyzing IT system and software performance. Resolving incoming client and personnel IT queries remotely via chat, email and phone. Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding service...
