Employee Relations Specialist

4 weeks ago

Makati, Philippines Secure Information Technology Corp. Full time

Responsibilities

  • Maintain Positive Employee Relations : Act as a liaison between employees and management to promote a harmonious work environment.
  • Conflict Resolution : Address and mediate employee concerns, grievances, and conflicts, ensuring fair and inclusive processes.
  • Policy Guidance : Provide guidance on HR policies and procedures, ensuring compliance with labor laws and regulations.
  • Investigate Issues : Conduct thorough investigations into employee complaints and recommend appropriate actions based on findings.
  • Data Analysis : Collect and analyze employee data to identify trends and recommend solutions to improve employee engagement and satisfaction.
  • Training and Development : Develop and deliver training programs for management and staff on effective communication, conflict resolution, and workplace policies.
  • Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
  • Certifications such as Senior Professional in Human Resources (SPHR), Professional in Human Resources (PHR), or Society for Human Resource Management Certified Professional (SHRM-CP).
  • Experience in human resources, labor relations, or a related field, often requiring 1 to 2 years of experience.
  • Skills in interpersonal communication, labor laws, conflict resolution, and employee engagement.
  • Collaboration with other HR functions and the ability to develop and implement employee relations policies and procedures.
  • For higher-level positions, such as Employee Relations Manager, a master's degree in human resources or labor relations may be required, along with advanced certifications and experience in managing employee relations.
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