
Customer Service Representative
4 weeks ago
Job Postings (Refined)
Note: This description consolidates multiple postings found in the source. It preserves content but presents it in a clear, structured format with responsibilities and qualifications where provided. Some entries include location and site-specific details (e.g., Ortigas, Cebu, Iloilo, Manila). Each section lists responsibilities and qualifications where available.
1) Customer Service Representative (CSR) - Start ASAPLocation/Setup : Hybrid (WFH + onsite at Robinsons Cyberscape Gamma, Ortigas). Also hiring in Cebu and Iloilo sites.
Minimum Qualifications :
- Completed 2 years in college with at least 6 months of customer service experience in a call center (International account).
- We accept 4-year graduates or fresh graduates with good communication skills.
- We do not accept working students.
Benefits :
- HMO on first day; free dependent on 6th month
- Life insurance on first day (Manulife)
- 25% night differential
- 15 SL credits (convertible to cash)
- 15 VL credits (carry-over)
- Free hot drinks pantry and snacks
- Attendance & Performance Bonus
Salary : Php 25,000.00 – Php 35,000.00 per month
Schedule/Supplemental Pay :
- 8 hour shift; Night or Rotational shifts
- 13th month salary, Bonus pay, Overtime pay, Performance bonus
Responsibilities :
- Online customer service consulting for platforms; answer questions, improve satisfaction, promote orders, and improve store conversion rate.
- Familiar with product information, platform/store rules, promotions, and after-sales service.
- Track store evaluation, process refunds/reissues in ERP, follow up deliveries.
- Post-sales evaluation follow-up and problem resolution with supervisor approval.
Requirements :
- Online customer service experience preferred; basic computer operation; typing speed > 50 wpm
- Ability to handle pre-sales issues, 200 chats/day, strong learning ability
- Strong communication, responsibility, teamwork
Salary : Php 22,000.00 – Php 28,000.00 per month
Benefits :
- Company Christmas gift, events, employee discount
- Opportunities for promotion; paid training; pay raise
- Promotion to permanent employee
Schedule :
- 8 hour shift; Day shift; Fixed shift
COVID/Education/Experience/Language :
- COVID-19: mask required; personal disinfection spray; social distancing; staff housing provided
- Bachelor’s degree preferred
- Customer service experience 2 years preferred; English preferred
Qualifications :
- Fresh graduate or 1 year call center experience; rotating shifts; temporary WFH with equipment provided
- Amenable to work on-site in Ortigas Pasig once WFH ends; also hiring in Cebu and Iloilo
Benefits :
- HMO on first day; free dependent on 6th month; life insurance on first day
- Night differential 25%; 15 SL and 15 VL credits
- Free pantry; attendance & performance bonus
Salary : Up to Php 34,000.00 per month
Schedule :
- 8 hour shift; Night shift; Rotational shift
Locations : Manila/BGC, Taguig or Northgate, Alabang options; Cebu and Iloilo sites also mentioned
Qualifications :
- At least 18 months call center experience (Voice International Account)
- 1st year college completed
- Amenable to on-site work; fixed graveyard shift
Responsibilities :
- Resolving customer inquiries and requests
- Maintaining accurate files; timely and friendly service
Salary : Up to Php 29,000.00 per month
Benefits :
- Competitive salary; 15% night differential
- HMO for employee and 2 dependents
Schedule :
- Night shift
Location : Cebu IT Park
Salary : up to Php 25,000 + incentives + night diff & HMO
Requirements :
- HS/SHS graduate or fresh graduate; no prior work experience required
- Good communication; willing to work onsite on a shifting schedule
Other Sites :
- Ayala North Makati; SM City Clark Pampanga
Qualifications :
- Bachelor’s degree; 2 years customer service experience; 2 years in logistics/transportation
- Good moral character; no derogatory record
Responsibilities :
- Receive inbound sales queries; ensure data enters sales pipeline
- Process bookings; update shipment status; handle customer complaints
Salary : Up to Php 29,000.00 per month
Schedule :
- 8 hour shift; Night shift
Qualifications :
- Open to fresh graduates and college undergraduates with related experience
- BPO experience is an advantage; good English; willing to work in Alabang on shift
Responsibilities :
- Manage customer issues; respond to inquiries; support billing, product, or inbound sales as assigned
Location : Alabang (shifting schedules)
NotesAll postings mention multiple sites (Manila metro, Ortigas, Cebu, Iloilo) and common benefits (HMO, life insurance, night differential, paid training, 13th month, overtime, bonuses). Some entries include explicit statements about eligibility, relocation requirements, and onsite/work-from-home arrangements. This refinement preserves those details while improving readability and structure.
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