Client Support Staff

4 weeks ago

Quezon City, Philippines Webcast Inc Full time

Efficiently resolve client issues and support tickets with accuracy and professionalism. Provide timely, detailed data and reports to support client and hauler inquiries or disputes. Collaborate with team members to support daily operations, especially during peak periods or absences. Maintain high service standards and contribute to overall team performance. Perform additional tasks as assigned by the Team Leader or Assistant Manager. Minimum Qualifications Bachelor’s degree in Business Administration or any related field 1–2 years of customer service experience, preferably in B2B environments Strong problem-solving skills with customer empathy and professionalism Detail-oriented with good time management and teamwork abilities Intermediate written and verbal communication skills Proficient in Google Workspace Comfortable using AI tools responsibly to improve productivity Must be willing to report onsite in Quezon City 6 days a week About the Company WTI specializes in technology, specifically in providing integrated positioning solutions which primarily utilize Global Positioning System (GPS), Geographic Information System (GIS) and Telemetry System. Located at 154 Panay Avenue, Brgy. South Triangle, Diliman Quezon City, 1103 #J-18808-Ljbffr

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