Sales Call Center Team Lead

3 weeks ago

Cabuyao, Philippines IMPACT BRANDS Full time

Overview

IMPACT BRANDS is a leading contributor to the health and wellness industry. With a journey from 5 to over 400 colleagues, and the expansion to a diverse family of 7+ brands (PureHealth Research, Nation Health MD, Pureance, Trumeta, PetMade, VitalPeak, Nature's Blast). We are dedicated to helping improve the lives of people all over the world.

At IMPACT BRANDS, we embrace remote work culture and cherish open-mindedness, high energy, and adaptability qualities that are essential in our dynamic environment. We prioritize the growth of every team member, regardless of their location, offering advancement from intern to leadership roles.

IMPACT BRANDS has already positively impacted the lives of 3 million people worldwide. Join us as a remote Sales Call Center Team Lead and let’s impact billions together

Benefits
  • Welcome Gift. Experience a warm welcome with our exclusive present designed just for you.
  • Remote work. Unlock the freedom to work from anywhere with our location-based remote work perk.
  • More free time. Enjoy 15+ Working Days of Holidays to recharge and relax from work.
  • Internet subsidy. To ensure seamless communication and access to remote work we will assist you with an additional budget for high-speed internet.
  • Health and wellness budget. We value your well-being - investment in your health is not just encouraged but actively supported.
  • Birthday Gift. Celebrate your special day with additional time-off.
  • Team spirit. Enjoy regular team-building activities and engaging online events.
  • Professional growth. Exceptional performance is recognized and rewarded, offering opportunities for career advancement based on your contributions to our success.
  • Volunteering. Embrace the opportunity to dedicate 2 paid days each year towards personal growth and community impact.
  • Permanent contract. Enjoy stability with long-term growth opportunities.
  • Global flatwork culture. The chance to influence the company right from the start and foster collaboration across borders.
  • A whole bunch of other benefits.
Bits of your job
  • Assist Managers in developing sales strategies
  • Stay informed about new products and services
  • Recruit, train, and coach the sales team
  • Delegate tasks and set deadlines
  • Set sales targets and motivate the team to achieve them
  • Prepare regular sales reports
  • Perform other related tasks as needed
  • Complete call notes and call reports as necessary and update them in the database
  • Obtain and evaluate all relevant data to handle complaints and inquiries
  • Keep a high level of knowledge about existing products and services
  • And other tasks
Key expectations
  • Proven sales experience
  • Strong leadership and management skills
  • Excellent communication and time-management abilities
  • Ability to handle stressful situations effectively
  • Exceptional written and spoken English skills
  • Proficiency in relevant computer applications
Seniority level
  • Not Applicable
Employment type
  • Full-time
Job function
  • Customer Service
Industries
  • Advertising Services
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