Outbound/Inbound Sales Representatives

4 weeks ago

Cabuyao, Philippines BPO company Full time

Davao City, Philippines | Posted on 08/19/2025

We are looking for a skilled Inbound/Outbound Sales Representative to support an HVAC company by managing customer communications related to service inquiries, scheduling, estimates, and sales. This role involves handling both incoming and outgoing calls with professionalism and HVAC-specific knowledge to assist clients, offer solutions, and convert inquiries into scheduled services or sales.

Key Responsibilities:

  • Answer inbound calls from residential and commercial customers regarding HVAC services (repairs, maintenance, installations, estimates)
  • Make outbound follow-up calls to confirm appointments, provide quotes, or check on previous service calls.
  • Assess customer needs and recommend appropriate HVAC solutions based on provided guidelines
  • Schedule service appointments accurately in coordination with dispatch teams
  • Provide pricing, warranty, and service information clearly and professionally
  • Maintain up-to-date customer records and call notes in the CRM system.
  • Resolve customer concerns or escalate issues to the appropriate internal team
  • Meet quality assurance and service level benchmarks set by the client
Requirements
  • At least 1 year of experience in a call center or phone-based customer service/sales role (HVAC or trades industry preferred)
  • Strong knowledge of HVAC services, terminology, and common customer concerns
  • Excellent verbal communication, active listening, and problem-solving skills
  • Experience using CRM or dispatch software is an advantage.
  • Ability to multitask, stay organized, and work in a fast-paced environment
  • Comfortable working remote or in a BPO setting with flexible shifts if needed
#J-18808-Ljbffr

  • Inbound/Outbound Checker

    2 weeks ago

    Cabuyao A, Philippines QoQ Job Contracting Services Corp Full time ₱180,000 per year

    _ FOR POOLING_Inbound/Outbound CheckerLocation: CABUYAO LAGUNAGeneral Responsibilities:Check and verify incoming and outgoing shipments.Ensure accuracy of delivery documents against actual items.Inspect goods for damages or discrepancies.Coordinate with warehouse staff for proper storage and dispatch.Prepare and maintain records of shipments and...

  • Sales Development

    1 week ago

    Cabuyao, Philippines Lago Full time

    Sales Development / Business Development - Outbound Sales Join to apply for the Sales Development / Business Development - Outbound Sales role at Lago Timezone : Remote (Must be available to work US Mountain Time hours, 9:00 AM - 5:00 PM) USD Salary : Negotiable based on experience As a Sales Development Representative (SDR), you will play a pivotal role in...

  • Business Development Representative

    2 weeks ago

    Cabuyao, Philippines Triseed Software Inc. Full time

    Work Setup: Work From HomeSchedule: Monday to FridayWorking Hours: 9:00 PM to 6:00 AM Key Responsibilities Lead Generation: Research and identify potential clients or strategic partners within the IT, AI, and cloud industries. Build targeted prospect lists using CRM tools, LinkedIn, and lead databases. Outbound Prospecting: Initiate contact through cold...

  • Inbound Marketing Manager

    3 days ago

    Cabuyao, Philippines BruntWork Full time

    Join to apply for the Inbound Marketing Manager role at BruntWork We are seeking a proactive and data-driven Inbound Marketing Manager to lead our global marketing efforts and fuel our company's rapid growth. Our TikTok talent agency is at the forefront of the creator economy, and we're looking for someone who can not only build but also scale our entire...

  • Remote Call Center Representative

    1 week ago

    Cabuyao, Philippines MCI Full time

    MCI Makati, National Capital Region, Philippines Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. Remote Work-at-Home |...

  • Sales Representative

    2 weeks ago

    Cabuyao, Calabarzon, Philippines Digitally Intelligent Facility Systems Inc. Full time ₱168,000 per year

    SALES REPRESENTATIVEWith or WithoutGraduate of any four-year coursePossesses an appealing personality and excellent communication skillsDUTIES & RESPONSIBILITIES:Achieve the sales targets for designated area/segment coverage within given schedulePresent, promote & sell products/services by doing telemarketing and client visitsPrepare sales offers and...

  • Sales Representative

    1 week ago

    Cabuyao, Calabarzon, Philippines Gemphil Technologies, Inc. Full time $70,000 - $120,000 per year

    Gemphil Technologies, Inc. is hiring a Full time Sales Representative role in Barangay Diezmo, Calabarzon. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: MorningTuesday: MorningWednesday: MorningThursday: MorningFriday: Morning

  • Senior Business Development Representative/Supervisor

    2 weeks ago

    Cabuyao, Philippines Prime System Solutions Full time

    Shift Schedule & Work Setup Eastern Timezone (Night Shift in PH) 100% Remote work from the comfort of your home Applicants should be equipment ready (laptop, headset, etc.) to ensure a smooth start and seamless workflow Job Summary We are looking for a strategic, driven, and collaborative Senior Business Development Representative/Supervisor with a proven...

  • Sales Representative

    3 days ago

    Cabuyao, Calabarzon, Philippines Multiflex RNC Phils, Inc. (URATEX) Full time ₱200,000 - ₱300,000 per year

    Roberts Automotive and Industrial Parts Manufacturing CorporationRGC Compound Canlubang Industrial Estate, Brgy. Pittland, Cabuyao, LagunaSALES REPRESENTATIVEJOB OVERVIEWPromote and sell products or services to new and existing customersMaintain and develop relationships with clients through regular communicationPrepare and deliver appropriate presentations...

  • Customer Service Representative

    2 days ago

    Cabuyao, Calabarzon, Philippines Sumisho Motor Finance Corporation Full time ₱150,000 - ₱250,000 per year

    Candidate must possess at least Bachelor's/College Degree in Business Studies/Administration/Management, Finance/Accountancy/Banking, Marketing, Others or equivalent.Preferably 6months to 1year experienced employee specialized in Customer Service or equivalent.Amenable to report in Cabuyao, Laguna branch.Job Scope:Branch Customer Relations Specialist...