Vendor Program Manager

Join to apply for the Vendor Program Manager role at CommandLink

2 days ago Be among the first 25 applicants

Join to apply for the Vendor Program Manager role at CommandLink

Get AI-powered advice on this job and more exclusive features.

About Command|Link

About Command|Link
Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.
Learn more about us here
This is a Full-Time position. We operate 100% remotely.
About Your New Role
As the Vendor Program Manager, you will own and grow our strategic relationships with leading telco and networking vendors such as Meraki, Fortinet, Versa, and Cato. Your mission is to build a world-class vendor program that optimizes procurement, strengthens partnerships, and aligns services with customer and business needs. You will collaborate closely with engineering, operations, sales, and finance teams to deliver scalable solutions that enhance our managed services portfolio and drive competitive advantage.
Key Responsibilities

• Vendor Relationship Management Build and manage deep partnerships with core telco vendors (Meraki, Fortinet, Versa, Cato) and distributors (e.g., Ingram Micro, Arrow) to drive service growth, joint enablement, and procurement efficiency.
• Contract & Commercial Management Negotiate agreements, SLAs, and pricing structures to maximize business value while ensuring competitive positioning and profitability.
• Program Development & Lifecycle Ownership Oversee vendor-aligned service offerings across SD-WAN, SASE, networking, UCaaS, and cloud solutions—owning roadmap, launch, and optimization.
• Cross-Functional Enablement Partner with engineering, finance, operations, and sales to design scalable frameworks, pricing models, SOPs, and go-to-market strategies.
• Performance & Governance Lead vendor scorecards, KPIs, and quarterly business reviews (QBRs) to measure vendor performance, track service reliability, and identify risks/opportunities.
• Risk & Compliance Manage technology, supply chain, and regulatory risks while ensuring compliance with vendor security standards and audit requirements.
• Customer Experience Advocacy Champion a customer-first approach by improving service reliability, addressing escalations, and integrating feedback into vendor program improvements.
  

What You’ll Need For Success

• Direct experience managing telco vendor programs with Meraki, Fortinet, Versa, and Cato.
• Strong background in vendor and distributor negotiations, contract management, and SLAs.
• Proven success in building and scaling vendor-aligned managed services programs.
• Familiarity with SD-WAN, SASE, UCaaS, cloud platforms, and networking solutions.
• Financial acumen to manage pricing models, budgets, and cost optimization.
• Strong track record of vendor governance through KPIs, scorecards, and QBRs.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to collaborate effectively across Sales, Engineering, Operations, Finance, and Marketing.
  

Why you'll love life at Command|Link
Join us at CommandLink, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?

• Room to grow at a high-growth company
• An environment that celebrates ideas and innovation
• Your work will have a tangible impact
• Flexible time off
• Fun events at cool locations
• Employee referral bonuses to encourage the addition of great new people to the team

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Project Management and Information Technology
• Industries Software Development

Referrals increase your chances of interviewing at CommandLink by 2x

Get notified about new Program Manager jobs in Philippines .

Manila, National Capital Region, Philippines 3 weeks ago

Pasig, National Capital Region, Philippines 4 days ago

Davao, Davao Region, Philippines 1 month ago

Operations Project Manager, AI Safety Services

Pasig, National Capital Region, Philippines 2 days ago

Trust and Safety Program Manager (Individual Contributor)

San Fernando, Mimaropa, Philippines 1 month ago

Makati, National Capital Region, Philippines 1 month ago

Makati, National Capital Region, Philippines 2 months ago

Senior Project Manager - Ubuntu Embedded Systems WFH: Program Support for Promotional Products Professional II, Global Service Delivery

Makati, National Capital Region, Philippines 2 weeks ago

National Capital Region, Philippines 6 days ago

Marketing & Events Coordinator – Remote | Remote | Day Shift | HMO

National Capital Region, Philippines 8 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

---