XTN-9940111 | PROGRAM MANAGER

3 weeks ago

Muntinlupa, Philippines KMC Careers Full time
Overview

KMC Careers – Muntinlupa City, National Capital Region, Philippines

Join to apply for the XTN- | PROGRAM MANAGER role at KMC Careers .

The position requires individuals who are independent, good interpersonal skills, agile, adaptable and has a curious mind to be creative in issue resolutions. Nippon Express Group is a global organization with presence in all continents, and we seek diverse individuals who can work across geographical and cultural boundaries.

Responsibilities
  • Gain experience to manage global customer program and collaborate with internal and external stakeholders in different region
  • Exposure to different culture, country regulations and practices expanding employees experience as they progress in their careers
  • Management of customer KPI reporting, operational reporting, and issue resolution.
  • Manage day to day reporting needs, look at trend analysis for operational concerns as well as provide solutions directly to customers and operational teams.
  • Support account manager with process documentation, presentation materials for Monthly Performance Review (MBR) / Quarterly Business Review (QBR), and other customer program needs.
  • Onboarding of new customer business using defined implementation methods and project skills.
  • Customer service skill
Qualifications
  • Familiar with Microsoft Office suite of applications, with emphasis on intermediate to advanced Microsoft Excel skills.
  • Strong analytical skills and curious mindset for continuous improvements, not accepting status quo without validations.
  • Some experience in freight forwarding and/or logistics industry would be a plus.
  • Organized and ability to articulate thoughts.
  • Ability to perform under pressure and work with deadlines.
  • Fluent in written and spoken English.
  • Sufficient skill for researching and manipulation of data analysis.
Seniority level

Not Applicable

Employment type

Full-time

Job function
  • Project Management and Information Technology
Industries
  • Human Resources Services
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