
Manager - Cainta
21 hours ago
Job Description
The Role
The Branch Business Manager position is responsible for managing the branch's overall profitability. He/she determines market/ business potential in his/her branch /area of responsibility. When it comes to career growth, it is an opportunity to get valuable corporate experience while learning from seasoned leaders in a highly competitive field.
As a member of the Branch Banking group, you will be at the forefront of giving personalized and quality service to our clients. From marketing and sales generation to administration and control, the Business Manager will be instrumental in ensuring the efficiency of our branch business.
We are looking for Business Managers who will bring fresh ideas to the continuous improvement of our processes, and passion when it comes to the execution of projects and tasks. We need our Business Managers to be versatile and enthusiastic when it comes to dealing with challenges that are inherent in a hyper-competitive industry.
Security Bank's mission is to meet our customers\' needs with intelligent and personalized solutions as we help them build for their future. Our Business Managers are our front line in providing a Better Banking experience to all Filipinos, whether it's finding new ways to address their pain points, delivering the highest standards of service, or setting the trend for the rest of the bank to follow.
How you\'ll contribute
- Assist the Area Head in determining the market/business potential of his assigned branch and in the formulation and implementation of strategies for the attainment of their targets.
- Maintains a proactive and firm business stance about the industry competition, market conditions, and other external factors so threats are addressed and strengths and opportunities are maximized
- Manages the branch's overall profitability by growing the business, optimizing income, and rationalizing expenditures thereby resulting in a healthy bottom line
- Establishes strong synergy with partner units/groups thru active and collaborative undertaking resulting in successful cross-sells
- Monitors and reviews actual performances versus targets based on MIS reports to determine the percentage of achievement and plans actions with respective team members to close gaps
- Develops the entire branch sales force thru coaching, mentoring, strategizing, and monitoring to produce and retain highly competent and results-driven sales talents
- Identifies and endorses customers for credit accommodations, waivers, and special approvals while adhering to set bank guidelines to ensure accurate price quotes, mitigate risks and realize potential income
What we\'re looking for
- Must have a minimum of 5 years of sales and marketing experience in the banking industry
- Should have excellent selling and negotiation skills and preferably have an active client portfolio in the assigned location
- With good problem and analytical skills
- With strong leadership and supervisory skills
- Actively seeks new ways of working to improve efficiency and productivity
About Security Bank
Security Bank is one of the Philippines\' best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We\'re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.
Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes\' World\'s Best Employers 2023 list.
At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): "YOU matter."
Start your BetterBanking career with us today.
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General ManagerPosted today
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Job Description
Job Summary
The General Manager (GM) is responsible for overseeing the overall operations, strategic direction, and performance of the company. The GM ensures that business objectives are met by providing effective leadership, driving operational efficiency, managing resources, and fostering a culture of growth and excellence.
Key Responsibilities
1. Strategic Leadership
Develop and implement business strategies, plans, and procedures aligned with company goals.
Provide leadership and direction to achieve short-term and long-term objectives.
Identify opportunities for business growth, expansion, and improvement.
2. Operational Management
Oversee daily operations of all departments to ensure efficiency and productivity.
Establish and monitor performance benchmarks and KPIs.
Ensure compliance with company policies, legal guidelines, and industry standards.
Manage budgets, forecasts, and financial planning.
Monitor financial performance and ensure cost-effective operations.
Approve expenditures and allocate resources effectively.
4. People Management
Lead, motivate, and develop department heads and staff.
Foster a positive, professional, and results-driven work environment.
Conduct performance evaluations and ensure proper training and development programs are in place.
5. Customer and Stakeholder Relations
Maintain strong relationships with clients, partners, suppliers, and stakeholders.
Ensure high levels of customer satisfaction and service quality.
Represent the company in negotiations, presentations, and industry events.
Qualifications
- Bachelor\'s degree in Business Administration, Management, or related field (Master\'s degree preferred).
- Proven experience as a General Manager, Operations Manager, or similar leadership role.
- Strong knowledge of business processes, financial management, and operations.
- Excellent leadership, communication, and decision-making skills.
- Ability to develop and implement strategic initiatives.
- Strong problem-solving and organizational skills.
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1
Business Operations Associate ManagerPosted today
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Job Description
RESPONSIBILITIES:
Billed Volume
- Develops strategies and programs to ensure that billed volume targets are being met or exceeded.
- Prepares and analyzes monitoring sheets for the monthly BV of all the accounts per DMZ. Ensures all customer accounts are billed on a monthly basis.
- Supervises Meter Consumption Analysts and prepares proactive action plan to align key programs to expected targets.
Water Service Connections
- Proposes expansion projects, prepares and defends business cases and ensures approval of significant projects; Monitors project implementation and manages contractors.
- Develops marketing strategies and devises marketing collaterals to increase customer base and exceed monthly NWSC targets.
- Prepares monthly NWSC monitoring to ensure that targets are being met or exceeded.
- Documents and monitors new water service applications to make sure installations are executed within standards.
Collection Efficiency
- Ensures that all customer accounts especially commercial accounts are updated.
- Develops strategies and programs to ensure that collection efficiency targets are met.
- Responds to customer queries and complaints; ensures that customer Service Standards are being met.
- Organizes meetings, public consultation and announcement with HOA (Homeowners Association) and customers for immediate concern.
- Manages relationships with stakeholders like the LGUs, benchmark customers/ kasanggas, and key accounts; Handles sustainable development initiatives within the area including the TPSB and Lingap Programs.
- Prepares and evaluates NRW and works with the technical team to improve/maintain NRW level; manages pressure and supply of the DMZ.
- Ensures that all water pipe leaks are repaired immediately.
QUALIFICATIONS:
- Candidate must possess at least a Bachelor\'s/College Degree in Engineering or any related field of study.
- Responsible for driving business growth by delivering the set targets in Billed Volume, Revenues, Collection.
- Able to create plans and strategies to deliver set targets and goals.
- Willing to do field works.
- Excellent verbal, written and interpersonal communication skills.
- Proficient in MS Office applications
- Critical thinking and multi-tasking skills
- Fresh graduates are welcome to apply.
- Willing to be assigned in CALABARZON.
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