Medical Care Coordinator

4 weeks ago


Makati, Philippines Marine Benefits Full time

Overview

Marine Benefits Inc. provides medical insurance services to seafarers and their families. Established in 2007 to develop globally focused insurance solutions, Marine Benefits offers medical, disability, and life insurance for international seafarers and their families.

Job Description
  • Provide 24/7 quality customer service to global clients and members, with close coordination with providers for claims evaluation and case management.
  • Adjudicate claims based on procedures and medical plan coverage.
  • Handle calls and chats from clients, members, and providers.
  • Establish rapport and assist members with queries/concerns across communication platforms.
  • Ensure all emails and concerns are attended to timely.
Requirements
  • Bachelor’s degree in nursing (Registered Nurse is a plus).
  • Structured and organized.
  • Good oral and written English communication skills.
  • Familiar with MS Office and Outlook.
  • Customer-oriented with good interpersonal skills.
Benefits
  • The country’s best medical coverage for you and your family, with an annual limit of 100,000 USD per insured member.
  • 40% nighttime differential (approximately 4,000 PHP extra per month depending on schedule).
  • Profit sharing (0-4 months extra salary per year – performance-based).
  • Flexible hybrid work setup (7–10 days in the office per month).
  • Retirement plan.
  • Company-paid training programs.
  • Free office lunch.
  • Globe mobile plan (1,000 PHP) and internet allowance (1,000 PHP).
  • One-time 20,000 PHP home-office setup allowance.
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