Medical Care Coordinator

22 hours ago

Makati City, National Capital Region, Philippines Marine Benefits Full time $40,000 - $100,000 per year

Company Description:

Marine Benefits Inc. provides medical insurance services to seafarers and their families. Established in 2007 with the purpose of developing truly global insurance solutions for international seafarers and their families, providing them medical, disability, and life insurance.

This is the perfect career move for someone looking for a friendly working environment, extremely attractive benefits, and a fulfilling role with a dynamic work culture that fosters collaboration and opportunities for professional growth and development.

4 times higher nighttime differential – 40% nighttime differential instead of the 10% standard. Shifting schedule (roughly 50% dayshift, 25% midshift, 25% nightshift) with attractive compensation package that includes additional pay when working midshift and night shift.

Top Benefits or Perks:

· The countries best medical coverage for you and your family, with an annual limit of 100,000 USD (almost 6,000,000 PHP) per insured member.

· 13th month.

· 40% nighttime differential (on average 4,000 PHP extra per month depending on schedule)

· Profit sharing (0-4 months extra salary per year – Performance based – Potential of 100K).

· Flexible hybrid work set-up (7-10 days in the office per month).

· Retirement plan.

· Company paid training programs.

· Free office lunch.

· Globe mobile plan (1,000 PHP).

· Internet allowance (1,000 PHP).

· 1-time 20,000 PHP allowance for home-office set-up.

Job Description:

· Provide 24/7 quality customer service to global clients and members. Close coordination with providers for claims evaluation and case management.

· Frontline representative.

· Claims adjudication based on the procedure and medical plan coverage.

· Handle calls and chats from clients, members and providers.

· Establish a good rapport and assist members with their queries/concerns from all communication platforms.

· Ensure all emails and concerns are attended timely.

· Extract claims utilization reports.

Requirements:

· Bachelor's degree in nursing (Registered Nurse is a plus).

· Structured and organised.

· Good oral and written English communication skills.

· Familiar with MS office and Outlook.

· Customer-oriented with good interpersonal skills.

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