Your Next Career: Healthcare At Lipa

2 weeks ago

Aklan Philippines Buscojobs Full time

Your potential has a place here with TTEC's award-winning employment experience. As a Healthcare Customer Service Representative working onsite in Lipa, you'll be part of bringing humanity to business.

What You'll Be Doing

In this role, you'll have ownership over resolving escalated or complex calls from customers. You will get customers answers quickly, consult on products with compassion, and resolve issues with a positive demeanor, making the customer experience exceptional.

During a Typical Day, You'll

  • Answer incoming communications from customers
  • Conduct research to provide answers and resolve issues

What You Bring to the Role

  • Completed senior high school or high school (old curriculum)
  • 6 months of customer service experience or more (BPO or Non BPO)
  • Ability to apply product or service knowledge and explain it clearly

What You Can Expect

  • Onsite training with a path to work-from-home opportunity after training (terms & conditions apply)
  • Career development and supportive environment
  • Inclusive culture and community-minded organization
  • Global team of lifelong learners guided by company values
  • Health and wellness benefits and PTO where applicable

Note: This advertiser may have region-based applicant restrictions. If you are eligible, visit to learn more.

Transition Manager

Job descriptions and postings below describe roles with oversight of transition and project management across multiple domains. Roles cover responsibilities from coordinating cross-functional teams to delivering programs on time and within budget. Qualifications generally include strong project management experience, stakeholder management, and related certifications or degree requirements.

General Responsibilities

  • Liaise across departments regarding transition activities
  • Develop strategies for monitoring and evaluating projects, including risk management and benefits realization
  • Deliver transition programs using best practice methodologies
  • Oversee multiple programs across sites and ensure smooth transitions
  • Manage costs and ensure alignment with project needs
  • Provide regular project reviews and reporting to stakeholders

Qualifications

  • Bachelor's degree in a related field
  • 10+ years facility management or transition management/consulting experience
  • Strong MS Office skills and analytical mindset
  • Ability to work across departments and build client relationships

Preferred Qualifications

  • PMP Certification

Other postings

Other Transition Manager postings may exist with varying requirements and locations. They typically include responsibilities such as defining scope, managing timelines and budgets, risk management, stakeholder communication, and ensuring successful handovers between teams.

Additional notes

  • Hybrid or on-site working arrangements may apply depending on the role and location
  • Salary and benefits vary by position and geography
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