Qa Testing

Qa Testing Client Support For Saas jobs in Lipa

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Job Description

Primary Responsibilities:

• Ability to communicate effectively and professionally with customers. Digest large amounts of data quickly, deal with ambiguity, be decision-oriented, a quick learner and open minded.
• Receipt, review and processing of customer orders, RFQ's and discrepancies in accordance with standard terms and conditions or customer specific contractual obligations.
• Extensive internal interface with various support organizations within the organization.
• Ensuring all necessary flow-downs to supply chain, shipping, quality, etc. are communicated timely and accurately.
• Management of contracts to include assistance with customer delivery status inquiries, customer delivery expedite requests, the implementation of contract modifications to standard work and other customer requests as needed.
• Responsible for assisting with timely payment from customers.
• Participate in continuous improvement initiatives.
• Documented success in maintaining a high level of ownership towards assigned responsibilities
• Ability to train and develop others around them in areas of expertise
• Non-traditional working hours may be required as needed.

Preferred Qualifications:

• SAP knowledge
• ACE, Six Sigma continuous improvement experience
• Reporting, database manipulation and/or VBA a plus
• Effective written and verbal communication
• Bachelor's degree required for this position

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Customer Service Planner

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Collect customer order forecasts, develop delivery plans, coordinate with various departments within the factory to deliver on time and in quantity according to the production delivery process.

Organize shipment information and reconcile accounts on time every month.

Maintain customer relationships and promptly handle customer abnormal feedback.

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1

Analyst, Customer Service

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Date Posted: Philippines

Position Role Type: Unspecified

Job Responsibilities

• Manage and act as primary point of contact for all intercompany orders to Galley Inserts
• Enter and/or update sales order in SAP as needed
• Ensure that order details are correct including part numbers, quantity and pricing
• Collaborate with Planning and ImEx team on requirements and ship dates
• Update order's ship date in BSP on timely manner
• Respond promptly to inquiries related to order status, pricing, delivery, cancelation and returns.
• Provide daily and monthly reports to support on time delivery.
• Keep records of customer interactions and process customer accounts
• Meet personal/customer service team targets (KPI)
• Ensure compliance with company policies and internal process
• Perform other duties as required by departmental procedures

Qualifications

• Bachelor's degree in Business Administration, Business Management, or a related field
• 3+ years of experience in Customer Service in similar roles
• Customer oriented and committed to provide excellent customer service
• Strong attention to detail and organizational skills
• Strong numerical, written, and verbal communication and reasoning skills
• Ability to work effectively with cross functional team
• Ability to multi-task, prioritize, and manage time effectively
• Professional etiquette towards customers and organization
• Experience resolving customer complaints
• MS Excel and PowerPoint proficient
• Experience using SAP ERP system is a plus but not required

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.

At Collins Aerospace, our customers are at the core of our business. The Customer & Account Management organization plays a critical role at Collins Aerospace both internally and externally. We provide executive-level support to major original equipment manufacturers and defense customers, and support our Strategic Business Units (SBUs) by augmenting key relationships and maintaining an excellent customer experience. If you want to advance your career while contributing to a vision that helps our customers redefine the aerospace industry, then consider landing here

We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

Privacy Policy and Terms: Read the Policy and Terms by following the link.

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2

Customer Service Representative - Lipa

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Description

Customer Service Representative - Lipa

Hiring now Want to work near your home in the south? This is the best time to move to a greater career at ResultsCX Lipa Showc ase your skills and be recognized for your achievements as a Customer Service Representative At ResultsCX, we provide exceptional customer service to our clients while making a better community for our employees.

What’s Your Greater? Come find it at ResultsCX Join ResultsCX and take pride in being the voice of our customers. Our Customer Service Representatives are passionate in helping our customers You will be giving instructions, answering questions, and helping resolve customer issues. If you have a positive attitude, patience, strong computer skills, and the ability to solve problems, we want you

How can you make a difference?

• Provide excellent customer service
• Multitask on multiple computer screens and windows to attend to the customer’s concern
• Resolve issues while providing an exceptional customer experience

To join our team, you need :

• To be of legal working age
• At least high school diploma or equivalent
• At least 6 months BPO experience
• Exceptional communication skills
• Ability to type 35 words per minute
• Basic computer navigation skills
• Positive attitude, strong work ethic and ability to thrive in a dynamic environment

Why join our ResultsCX team?

• Add your unique talent to our team
• Explore opportunities to grow personally and professionally
• Earn and save with paid training, incentives, healthcare benefits, and PTO
• Support for mental health and work-life balance
• Inclusive culture with a diverse team
• Provide unbelievable service that makes a customer’s day brighter

ResultsCX is an equal opportunity employer that values diversity and inclusion. Be part of our team as a Customer Service Representative, with limitless opportunities for development and growth.

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3

Job Openings for Customer Service Representatives

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Job Description

WE HAVE URGENT CALL CENTER JOBS IN LIPA, BATANGAS WITH UP TO PHP 15.5K PER MONTH SALARY NO CALL CENTER EXPERIENCE NEEDED APPLY NOW

BENEFITS :

• Up to 15.5K salary package
• Fast career growth
• World-class benefits: Health card, life insurance

Possible Work from Home setup

Requirements :

• High School Graduates welcome
• Preferably with a Bachelor’s or Associate degree
• With or without Call Center Experience
• Good English communication skills
• Typing speed at least 30 wpm
• Willing to work in LIPAS BATANGAS
• WILLING TO START ASAP

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