Technical Support Specialist
3 weeks ago
Technical Support Specialist - Crystal Reports
Job Description
Job Function: Responsible for maintaining appropriate service levels in all Customer Service areas and ensuring smooth/orderly customer traffic flow in Customer Service counters at Prestige Lounge.
Responsibilities:
- Manage customer interaction
- Enforce effectively the customer service procedures and policies of SM Store
- Monitor Gift Delivery Service (GDS) Sales Achievement
- Lead Development of the Team
Qualifications:
- Graduate of Bachelor's Degree preferably business course
- Preferably supervisor or with 5 years–up experience in customer service or equivalent
Job Type: Full-time
- Additional leave
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Posted 1 day ago
Job Description
Seasonal Independent Hiring. Work Setup: On-Site Only. Are you ready to start an exciting career in the call center industry? No experience? No problem. We are looking for enthusiastic individuals to join our team as Voice Agents.
What We Offer:
- Paid Training with an allowance to help you get started
- Continuous learning and development opportunities
- A chance to grow and build your career in a supportive environment
What We're Looking For:
- Strong English communication skills (verbal and written)
- Availability to work on weekends
- Positive attitude and willingness to learn
Responsibilities:
- Handle customer inquiries via phone in a professional manner
- Provide accurate information and solutions to customer concerns
- Ensure excellent customer service and satisfaction
If you're ready to kick-start your career, apply now and become a part of our growing team
Job Types: Full-time, Permanent, Fixed term
Contract length: 6 months
- Paid training
Language:
Posted today
Branch Customer Service HeadPosted today
Job Description
The Branch Customer Service Head is responsible for managing full branch operations, including planning, organizing and implementation of back office duties & responsibilities.
Educational attainment: Graduate of Management Major in Marketing or any 4-year Business-related course
Experience: Minimum of 3 years
Other Qualifications (Knowledge, Skills & Competencies):
Knowledge: Inventory Management, Process Documentation, 5s Compliance, People Management, Cash Management, Customer Service Management
Skills: Administrative Work, Record Keeping, Critical Thinking, Strategic and Business Planning, Result-oriented, Initiative, Customer Focus, Attention to Details, Computer Literate, Knowledge of computer programs, Ability to operate office machines, Managerial and Supervisory experience
Job Type: Full-time
- Additional leave
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee
Education: Bachelor\'s (Required)
Experience: Managerial: 3 years (Required); Supervising: 3 years (Required)
Location: Lemery, Batangas
Customer Service Representative - LipaPosted today
Job Description
Customer Service Representative - Lipa: Hiring now. ResultsCX offers career growth, support, and paid training. The team provides exceptional customer service to clients while supporting employee development.
What’s Your Greater? Join ResultsCX as a Customer Service Representative to help customers, answer questions, and resolve issues with a positive attitude and strong computer skills.
Responsibilities:
- Provide excellent customer service
- Multitask across multiple computer screens
- Resolve issues while ensuring a high-quality customer experience
Requirements:
- Legal working age
- High school diploma or equivalent
- At least 6 months BPO experience
- Excellent communication skills
- Typing speed of 35 WPM
- Basic computer navigation skills
- Positive attitude and ability to thrive in a dynamic environment
Benefits and Culture:
- Paid Training, healthcare benefits, and paid time off
- Inclusive culture and opportunities for professional growth
Posted today
Job Description
- Prepare and format sales proposals and quotations in Microsoft Excel based on client requirements
- Coordinate with the sales and technical teams to ensure accurate offers
- Respond to client inquiries and provide basic technical support
- Maintain a well-organized database of proposals and pricing templates
Qualifications:
- Male or Female
- Graduate of Industrial Technology or Mechanical Engineering
- Experience in product promotion, development, and customer account management
- Fresh graduates are welcome to apply
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