Customer Service Supervisor
2 weeks ago
Customer Service Supervisor at Metacom Careers Location: Taguig, National Capital Region, Philippines Responsibilities Oversee daily operations of the customer service team. Ensure high standards of customer service are maintained. Train and mentor team members to enhance performance. Resolve escalated customer issues effectively. Analyze feedback and implement improvements. Generate reports to inform management decisions. Collaborate with other departments to enhance service delivery. Qualifications Educational Qualifications: Bachelors degree in any field. Experience Level: 4 years of experience in the BPO industry, 2 years of it in a leadership role. Skills and Competencies Exceptional organizational skills Strong interpersonal and people skills Solid account management capabilities Strong work ethic and team player mentality Working Conditions Fast-paced environment, primarily office-based, with potential for remote work. Qualities and Traits Strong leadership abilities, excellent problem-solving skills, and a focus on customer satisfaction. Seniority level Mid-Senior level Employment type Full-time Job function Customer Service Industries Outsourcing and Offshoring Consulting and Telephone Call Centers #J-18808-Ljbffr
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Customer Service Supervisor
3 weeks ago
Taguig, Philippines Optima Total Solutions Inc Full timeJob Summary We are looking for a Mandarin speaking Customer Service Supervisor, preferably with experience in iGaming, the Internet industry, and BPO. Responsibilities Develop and implement daily schedules, shift plans, and manpower allocation for the customer service team to ensure operational continuity and service efficiency. Monitor key customer service...
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Customer Service
2 weeks ago
Taguig, National Capital Region, Philippines CEO Concierge Service Inc. Full time ₱15,000 - ₱30,000 per yearJob description:At CEO Concierge, we specialize in providing exceptional virtual assistants tailored specifically for CEOs and partners. Our dedicated team of highly skilled and experienced assistants helps CEOs and partners maximize productivity, streamline workflow, and focus on strategic decision-making. Built on the principles of efficiency,...
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Customer Service Supervisor
2 weeks ago
Taguig, National Capital Region, Philippines Private Advertiser Full time ₱1,200,000 - ₱2,400,000 per yearAbout the role:Fully responsible for the strategic planning, team building, and operational management of the Customer Service & Marketing Center (dual functions: customer service + telemarketing). Lead and expand a cross-functional team of 100+ members to enhance user satisfaction, deposit conversion, and retention through customer support, sales...
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Customer Service Supervisor
3 days ago
Taguig, Philippines Bridge to Career Full timeOverview: Responsible for leading and managing the Philippine-based customer service team, ensuring key performance indicators such as First Response Time (FRT), Handling Resolution Time (HRT), Customer Satisfaction (CSAT), and sales conversion are consistently met. The role requires the ability to respond promptly to business needs, coordinate...
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Technical Services Supervisor
3 weeks ago
Taguig, Philippines Focus Global Inc Full timeOverview The Technical Services Supervisor will lead the service operations for Technogym , ensuring efficient technical support for both internal teams and external customers. This role is responsible for overseeing field technicians and installers, resolving technical concerns, and continuously improving service KPIs. The ideal candidate will have strong...
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Customer Service Representative
1 week ago
Taguig, National Capital Region, Philippines OneSearch Incorporated Full time ₱240,000 - ₱540,000 per yearCustomer Service Representative | Shifting ScheduleOnsite : Mckinley TaguigSalary: Up to 45KAtleast 2nd year college with 6 months BPO experience voice internationalJob Summary:Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text,...
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Customer Service Representative
2 weeks ago
Taguig, National Capital Region, Philippines PH Global Jet Express Inc. (J&T Express) Full time ₱200,000 - ₱250,000 per yearABOUT THE COMPANYJ&T Express Philippines is a leading logistics and courier service company committed to providing fast, reliable, and affordable delivery solutions across the country. Established in the Philippines in 2019, J&T Express is part of the international J&T Group, a global logistics network operating in multiple countries across Southeast Asia,...
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Operations Supervisor
2 weeks ago
Taguig, National Capital Region, Philippines DME Service Solutions Full time ₱900,000 - ₱1,200,000 per yearAbout DME:We are DME, a healthcare BPO leader delivering customized, HIPAA-compliant workforce solutions that enhance productivity and customer experiences. Driven by our core values, we help companies across industries understand customer needs and develop innovative solutions. Our mission is to enhance our clients' brand value through positive customer...
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Restaurant Supervisor
3 weeks ago
Taguig, Philippines JinJoo Korean Grill and City Hot Pot Full timeWhat you’ll be doing? Restaurant Supervisor is responsible for the overall operations of the dining area. Monitors the quality of food and service to achieve Sales and Profit. Ensure the satisfaction of customers and able to handle customer complaints effectively and efficiently. Maintain quality control for all food served. Coordinate with kitchen...
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Taguig, Philippines J-K Network Services Full timeClient Profile: The company was established in 1976. Among the IT companies that are growing most rapidly, not just in the Philippines but also in Canada and Australia. This firm specializes in business consulting, systems integration, and IT services. Position: Customer Service Representative-(Financial Account + Open for Undergraduate) Company Industry:...
