Administrative Specialist/Assistant

2 days ago


Rizal, Philippines Moto Access Motorcycle Dealer Full time

Responsibilities

  • Manage customer inquiries in person, over the phone, or via email, providing information about products, services, and promotions.
  • Process sales transactions, including cash, credit card, and financing options, and ensure accurate recordkeeping.
  • Assist in the preparation of motorcycle sales and service agreements, including warranties and maintenance records.
  • Handle inventory management, including tracking stock levels, ordering parts, and restocking as needed.
  • Organize and maintain customer files, service records, and financial documents.
  • Coordinate appointments for motorcycle repairs, servicing, and test rides.
  • Process invoices, payments, and track accounts receivable.
  • Assist with the shop’s marketing efforts, including updating promotional materials or online listings.
  • Ensure the shop’s office area is clean and well-organized.
Qualifications
  • Previous experience in administrative roles or customer service, preferably in retail or automotive sectors.
  • Strong organizational and multitasking skills.
  • Proficiency in office software (e.g., Microsoft Office, Google Workspace) and basic accounting systems.
  • Good communication and interpersonal skills for customer service.
  • Ability to handle sensitive customer and financial information with confidentiality.
  • Knowledge of motorcycles or mechanical services is an advantage but not required.
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