Supervisor - Supermarket
3 weeks ago
Job Benefits
- SSS/Philhealth/Pag-IBIG Contributions
- Paid Training
- Quarterly NS Basic and Sales Target Incentive
- Quarterly Perfect Attendance Incentive
- Quarterly Awarding Ceremony
- Year-End Performance Bonus
- Birthday Allowance
- Up to 10% Merch Discounts
- Holiday Pay and Overtime Pay
- Service Incentive Leave
- Promotion to permanent position
- Career Advancement Programs
- Company Events and Engagement Programs
- Year-End Awarding Party with Raffles & Prizes
In a supermarket, an Area Supervisor is responsible for overseeing the daily operations of a specific section or area within the store, ensuring it runs smoothly and efficiently. This includes managing staff, maintaining product availability, controlling inventory, and ensuring a positive customer experience. They may need to communicate and coordinate with Supermarket Managers and his/her subordinates to ensure smooth operations and efficient workflow.
Responsibilities- Acts as the Branch Trainer for new employees, ensuring consistent on-boarding and skills development.
- Mentors, coaches, and motivates team members to achieve performance targets and uphold company goals.
- Evaluates the performance of subordinates and provides constructive feedback for continuous improvement.
- Prepares work schedules and assignments for staff within the area.
- Manages daily operations in the assigned selling area, ensuring compliance with company standards and policies.
- Oversees the execution of merchandising guidelines, inventory activities, and adherence to display and signage standards.
- Leads and enforces strict implementation of FEFO (First Expiry, First Out) and FIFO (First In, First Out) policies by consistent routine monitoring both the selling area and warehouse.
- Actively collaborates with merchandise associates, merchandisers, and warehouse personnel to coordinate shelf stocking, ensure accurate product placement, and support the timely loading, unloading, and transfer of stocks between branches.
- Delivers high-quality service to internal and external customers by resolving concerns and maintaining a welcoming shopping environment.
- Ensures that customer needs are addressed promptly and courteously, including assistance at the counter area.
- Reports daily operations, issues, and recommendations to the Assistant Supermarket Manager (ASMM) or Supermarket Manager (SMM).
- Ensures proper documentation of reported stock issues, delivery discrepancies, and area concerns for appropriate action.
- Promotes effective communication within the team to support smooth coordination of tasks and responsibilities.
- Leads the verification of data integrity to support strategic and data-driven decisions in inventory control and ordering, ensuring accuracy, consistency, and alignment with operational goals.
- Creates stock requests based on sales trends and inventory levels to support availability and minimize out-of-stocks in the absence of POO in Supermarket.
- Maintains orderliness and cleanliness within the area to uphold hygiene and safety standards.
- Organizes and prioritizes tasks to meet store objectives efficiently.
- Ensures timely and accurate checks of cigarette inventory in both the selling area and warehouse, ensuring full compliance with inventory control policies.
- Proficient in navigating store operating systems (e.g., POS, inventory systems) for managing tasks such as stock monitoring and barcode printing.
- Ensures proper implementation of operational processes in coordination with warehouse and merchandising teams.
- Maintains full, clean, and visually appealing displays aligned with visual merchandising standards.
- Ensures the accuracy of price tags, barcodes, detectors, and promotional materials.
- Recommends layout improvements or space optimization ideas to ASMM/SMM based on product movement and customer behavior.
- Manages operations during delayed deliveries or stock shortages.
- Performs other tasks and assignments delegated by supervisors or store management.
- Bachelor's degree in Business Administration, Management, Retail Operations, or related field (preferred).
- At least 2-3 years of supervisory experience in retail or supermarket operations.
- Skilled in staff training, coaching, and performance monitoring.
- Knowledge of merchandising, inventory control, and FEFO/FIFO policies.
- Proficient in POS and inventory systems.
- Strong leadership, communication, and organizational skills.
- Detail-oriented, with ability to manage multiple tasks under pressure.
- Willing to work flexible hours, weekends, and holidays.
- Physically fit and committed to hygiene and safety standards.
Job Type: Full-time
Pay: Php14, Php17,000.00 per month
Benefits- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Work Location: In person
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