Sales Manager

Leads and develops high-performing sales teams, sets and drives sales targets, and ensures process efficiency. Collaborates cross-functionally to optimize lead generation, streamline workflows, and improve conversion. Monitors performance metrics, supports training, and contributes to forecasting and continuous growth. Duties and Responsibilities Lead & Inspire: Directly manage Sales Team Leads and sales reps, setting clear sales targets and holding each of the staff accountable in meeting or exceeding quotas. Recruit & Train: Support Team Leads in hiring, onboarding, and developing sales reps to build a high-performing, target-driven culture. Performance Reviews: Conduct regular check-ins and performance evaluations, emphasizing goal attainment and continuous skill improvement. Sales Strategy & Planning Set & Achieve Targets: Collaborate to establish monthly, quarterly, and annual sales objectives for each business unit, ensuring alignment with overall company revenue goals. Standardize Sales Processes: Implement consistent funnel management practices to increase efficiency, improve conversion rates, and maintain pipeline momentum. Lead Generation Coordination: Partner with Marketing to optimize lead quantity and quality, ensuring teams have the support necessary to hit sales targets. Performance Monitoring & Reporting Early Intervention: Spot shortfalls or inefficiencies early, working with Team Leads to adjust tactics, re-energize the pipeline, and recover lost ground. Consolidated Reporting: Provide the Before Sales Center Manager with clear, action-focused updates on wins, challenges, and future projections. Cross-Functional Collaboration Sales Support Integration: Work closely with the Sales Support Manager to remove administrative bottlenecks, ensuring quoting, invoicing, and contract prep run smoothly and support rapid deal closure. Training & Quality Alignment: Coordinate with Training & Quality to maintain consistent scripts, sales methodologies, and best practices that directly boost conversion rates and overall team performance. Technical Support Engagement: Leverage product experts for complex or specialized inquiries, equipping sales reps with accurate information to close deals faster. Process Improvement CRM & Automation: Team up with Process Improvement & Projects to streamline sales workflows, automate routine tasks, and maximize efficiency. Best Practice Sharing: Identify, document, and replicate effective sales approaches across all BUs to continuously drive-up performance and revenue. Budgeting & Forecasting Resource Allocation: Recommend optimal staffing levels, tools, and technologies to the Before Sales Center Manager to ensure each BU can scale effectively toward its sales targets. Revenue Projections: Develop sales forecasts and set stretch goals for Team Leads, ensuring each BU remains on track to exceed expectations. Qualification Proven experience in leading and developing high-performing sales teams Strong background in sales planning, target setting, and pipeline management Proficient in performance tracking, forecasting, and data-driven decision-making Skilled in cross-functional collaboration with Marketing, Support, and Training teams Knowledge of CRM systems, sales automation, and process improvement strategies Excellent communication, coaching, and leadership skills Ability to drive results in a fast-paced, target-driven environment Company Overview Smartchannel Pty Ltd is a dynamic and fast-growing e-commerce company dedicated to providing high-quality products and exceptional customer experiences. With a robust online presence, we leverage advanced digital marketing strategies and cutting-edge technologies to offer seamless shopping experiences to our customers globally. Founded with a mission to reshape the e-commerce landscape, we have built a strong foundation in online retailing by focusing on innovation, efficiency, and customer satisfaction. Our team of seasoned professionals drives the company's growth and success, fostering a culture of collaboration, creativity, and continuous improvement. Application Questions What's your expected monthly basic salary? How many years' experience do you have as a sales manager? #J-18808-Ljbffr