Sales Manager

Position: Sales Manager (Ecommerce)

Schedule: Day Shift

Work Set-up: Onsite (Mandaluyong)

Employment Type: Full-time

Leads and develops high-performing sales teams, sets and drives sales targets, and ensures process efficiency. Collaborates cross-functionally to optimize lead generation, streamline workflows, and improve conversion. Monitors performance metrics, supports training, and contributes to forecasting and continuous growth.

Duties and Responsibilities

Team Leadership & Development

• Lead & Inspire: Directly manage Sales Team Leads and sales reps, setting clear sales targets and holding each of the staff accountable in meeting or exceeding quotas.
• Recruit & Train: Support Team Leads in hiring, onboarding, and developing sales reps to build a high-performing, target-driven culture.
• Performance Reviews: Conduct regular check-ins and performance evaluations, emphasizing goal attainment and continuous skill improvement.

Sales Strategy & Planning

• Set & Achieve Targets: Collaborate to establish monthly, quarterly, and annual sales objectives for each business unit, ensuring alignment with overall company revenue goals.
• Standardize Sales Processes: Implement consistent funnel management practices to increase efficiency, improve conversion rates, and maintain pipeline momentum.
• Lead Generation Coordination: Partner with Marketing to optimize lead quantity and quality, ensuring teams have the support necessary to hit sales targets.

Performance Monitoring & Reporting

• Data-Driven Oversight: Track key metrics (e.g., lead-to-sale conversions, average deal size, total revenue) across different business units.
• Early Intervention: Spot shortfalls or inefficiencies early, working with Team Leads to adjust tactics, re-energize the pipeline, and recover lost ground.
• Consolidated Reporting: Provide the Before Sales Center Manager with clear, action-focused updates on wins, challenges, and future projections.

Cross-Functional Collaboration

• Sales Support Integration: Work closely with the Sales Support Manager to remove administrative bottlenecks, ensuring quoting, invoicing, and contract prep run smoothly and support rapid deal closure.
• Training & Quality Alignment: Coordinate with Training & Quality to maintain consistent scripts, sales methodologies, and best practices that directly boost conversion rates and overall team performance.
• Technical Support Engagement: Leverage product experts for complex or specialized inquiries, equipping sales reps with accurate information to close deals faster.

Process Improvement

• CRM & Automation: Team up with Process Improvement & Projects to streamline sales workflows, automate routine tasks, and maximize efficiency.
• Best Practice Sharing: Identify, document, and replicate effective sales approaches across all BUs to continuously drive-up performance and revenue.

Budgeting & Forecasting

• Resource Allocation: Recommend optimal staffing levels, tools, and technologies to the Before Sales Center Manager to ensure each BU can scale effectively toward its sales targets.
• Revenue Projections: Develop sales forecasts and set stretch goals for Team Leads, ensuring each BU remains on track to exceed expectations.

Qualification

• Proven experience in leading and developing high-performing sales teams
• Strong background in sales planning, target setting, and pipeline management
• Proficient in performance tracking, forecasting, and data-driven decision-making
• Skilled in cross-functional collaboration with Marketing, Support, and Training teams
• Knowledge of CRM systems, sales automation, and process improvement strategies
• Excellent communication, coaching, and leadership skills
• Ability to drive results in a fast-paced, target-driven environment

Job Type: Full-time

Benefits:

• Company events
• Health insurance

Ability to commute/relocate:

• Mandaluyong: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How much is your expected salary?

Experience:

• Sales Manager: 5 years (Required)
• Managerial level: 3 years (Required)

Work Location: In person