Solutions Delivery Manager

Department Solutions Delivery Employee Type Probationary Cebu Pacific is always up for new challenges, enabling our teams to stay at the forefront of agile and technological innovations. Pursuing a career under Information Technology at Cebu Pacific will enable you to play a pivotal role in shaping and securing the airline’s digital landscape from business analytics, system architecture, technology engineering, project management, cybersecurity, and cloud solutions. At Cebu Pacific, we build more than just technology—we create solutions that fuel the future of travel. Bring your technical expertise to the team and be a moment maker in the ever-evolving field of Information Technology as a Solutions Delivery Manager . Visit our careers site to learn more about how your moment matters at Cebu Pacific: Cebu Pacific Careers Site. Primary Responsibilities Works with a high degree of collaboration with Capability and Integration, Development Support, and Quality Assurance Managers in ensuring that capacity forecast and resource performance are well managed, project timelines are met, risks and issues are monitored and resolved, and budgetary limits are adhered to. Ensure delivery success of capability and integration projects and solutions in accordance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Ensure clear and consistent communication with Solutions Delivery Engagement Lead in managing and monitoring project statuses, resource capacity and performance, risk management and issue resolution, and overall project governance. Build and maintain strong partner relationships with internal and external stakeholders. Work within Capability and Integration and other IT – Services in periodically updating the Operational Level Agreement (OLA). Work with a high degree of collaboration in planning and forecasting up to 6 months in advance in relation to resourcing, costing and the composition of any simple to complex project, working closely with the Solutions Delivery Manager and IT – Systems Owners, ensuring project deliverables are met on time, within scope and within budget. Qualifications Must be a graduate of a Bachelor’s degree in courses related to Computer Science or Information Technology. At least 3-5 years of experience with managing, executing and delivery of project(s), outsource team, managed service engagement, or similar function. Must have background in budgeting, capacity planning, forecasting, and resource allocation is a must. Must have background in Agile, Waterfall, and hybrid methodologies is a must. Experience in handling Agile Scrum Team is a must. Experience in vendor management; liaising with internal clients and vendors for software factory (managed services) is a must. Experienced in Project Management Tools, Azure DevOps, MS Project, ASANA, JIRA. ITILv3 or higher certification is desired. Lean Six Sigma Green Belt Certification, PMP or Prince Certification is a plus. Must have a valid work visa or legal authorization to work in the Philippines. Why Join Us We are the first Great Place to Work ® certified airline in Southeast Asia. We have been recognized as Best Employer Brand on LinkedIn for two consecutive years. Be part of a forward-thinking team that values innovation and continuous improvement. Play a key role in developing and nurturing the talents that drive our success. Accelerate your career with access to extensive learning programs and leadership development initiatives, all under Ceb U, our corporate university. Enjoy unique employee perks such as free travel for you and your family. Expanded coverage to common law partners and same sex partners Be assured of a comprehensive healthcare coverage upon hire. Note: This position will be based in Pasay City, Metro Manila but currently follows a hybrid workplace flexibility arrangement. Your moment matters. Be a Moment Maker Cebu Pacific warns the public against fake hiring and training advertisements by unknown groups. We do not require payment from candidates during the recruitment process nor do we require submission of physical application documents. For official information on our job openings, please visit our LinkedIn or career site at CEB Careers Site for reference. Experience Range (Years) 3 – 5 years Job posted on #J-18808-Ljbffr