Quality Assurance Manager
4 days ago
Work Setup: Alabang (Onsite) Responsibilities: Process Management: Ensure adherence to Quality framework for existing scope and deploy the framework for any new ramp ups. identify the internal pain areas in client processes andbuild robust controls around them. Process Control & Verification: Deploy and Monitor process verification methods (Transaction Monitoring). Establish control measures in the processes to achieve process stabilityand consistent delivery. Establish Quality measurement methods and ensure scores are improved. Client Management: Participate in engagement reviews with clients to provide quality specific performance reports. Analyze customer complaints, conduct root cause analysis take correctiveactions. Requirements: Minimum of 6 years' experience/exposure in Quality with at least 8 years of overall experience in BPO or Shared Services set-up At least 3 years of people management background. (Supervisory/Managerial support) Effective communication skills. Can drive discussions with sea-level executives. #J-18808-Ljbffr
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Quality Assurance Manager
2 days ago
Muntinlupa, Philippines J-K Network Services Full timeClient Profile: This company offers IT, and Business Consulting. They have been in the industry for almost 45 years. Position: Quality Assurance Manager Company Industry: BPO Company Location: Alabang, Muntinlupa Postal Code: 1781 Salary Offer: Php80,000-Php100,000 Work Schedule: Shifting Schedule Work Set Up: Onsite BENEFITS: ✨Government Mandated...
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Quality Assurance Associate
3 weeks ago
Muntinlupa, Philippines J-K Network Services Full timeOverview Client Profile: A leading Indian multinational BPO company that provide services in Information technology and business consulting for over 44 years in the industry. Position: Quality Assurance Associate Industry: BPO Company Location: Alabang, Muntinlupa Schedule: Shifting Schedule Work Set up: Work on site Benefits Government mandated Benefits HMO...
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QUALITY ASSURANCE SUPERVISOR
3 weeks ago
Muntinlupa, Philippines ADEC INNOVATIONS HEALTHCARE, INC Full timeJOB SUMMARY Under the supervision of the Quality and Training Manager/Director of Operations/BU Head, this key position handles the quality team to ensure that standards are upheld, and data are managed efficiently for effective identification of areas of improvement. JOB RESPONSIBILITIES 1. Attend management and client calls to report key information and...
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BPO Quality Assurance Manager
1 week ago
Muntinlupa, Philippines TASQ Staffing Solutions Full timeTASQ needs a quality assurance manager to work on-site in Alabang. Requirements: *Process Management—Ensure adherence to the quality framework for the existing scope and deploy the framework for any new ramp-ups. identify the internal pain areas in client processes and build robust controls around them· *Process Control & Verification—Deploy and...
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Quality Assurance Auditor
3 weeks ago
Muntinlupa, Philippines Safari Rent A Car Inc. Full timeOverview On-site - Muntinlupa 1-3 Yrs Exp Bachelor Full-time Job Description Under the supervision of the Operations Supervisor, the Quality Assurance Auditor is responsible for ensuring the accuracy and integrity of client-facing documents by thoroughly reviewing Excel-based proposals and their source materials for errors or discrepancies that could lead to...
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Assurance Manager
6 days ago
Muntinlupa, Philippines Absa Bank Full timeAbsa Group, Muntinlupa City, National Capital Region, Philippines Assurance Manager Absa Group Muntinlupa City, National Capital Region, Philippines 2 weeks ago Be among the first 25 applicants Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and...
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Assurance Manager
3 weeks ago
Muntinlupa, Philippines Absa Group Full timeAbsa Group is seeking an experienced professional to join their team in Muntinlupa City, National Capital Region, Philippines. Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to...
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Quality Assurance Specialist
2 weeks ago
Muntinlupa, Philippines ADEC Innovations Full timeUnder the supervision of the Quality Assurance Team Lead, this position is responsible for ensuring the quality of developed applications using available tools. Major job responsibilities include: testing of applications utilizing any number of tools or methods that is appropriate for the application; monitoring the performance of the application; answer bug...
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Call Center Quality Assurance Manager
17 hours ago
Muntinlupa, Philippines TASQ Staffing Solutions Full timeAbout the job: Quality Assurance Manager (Alabang) | Onsite Work Setup: Alabang (Onsite) Responsibilities: Process Management: Ensure adherence to the quality framework for the existing scope and deploy the framework for any new ramp-ups. Identify the internal pain areas in client processes and build robust controls around them. Process Control &...
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Quality Assurance Specialist
2 weeks ago
Muntinlupa, Philippines WHR Global Consulting Full timePosition Quality Assurance Specialist (US Healthcare Insurance) Location: Alabang, Muntinlupa City Setup: Onsite Schedule: Rotating Shift Qualifications Bachelor’s degree in any 4-year course Proven experience in Quality Assurance, preferably within the US Insurance or Health Care industry 2 to 3 years of hands-on QA experience is preferred Advanced...