Operations Support Specialist

3 weeks ago

Philippines Buscojobs Full time

Operations Support Specialist - Philippines (Process Improvement Team Lead - Eh 1729)

Mandaluyong, National Capital Region – Accenture

Posted today

Job Description

Go through a faster and more convenient recruitment process today and be part of one of the biggest and most stable organizations in the world

Responsibilities
  • Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment
  • Build and deliver Operational/Delivery Excellence training and coach on business excellence principles
  • Assist organization in the creation, monitoring, measurement and analysis of standardized processes
  • Support the development and implementation of a formal management review of Key Performance/Operating results, and train and coach all functional areas on measurement principles
  • Provide support/input to weekly and/or monthly KPI reports and review meetings
  • Facilitate and/or participate in cross-functional Process Improvement Initiatives and root cause analysis
  • Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization
  • Provide support to develop assets for operational excellence: tracking tools for success stories, tracking root causes/lessons learned from delivery experiences, etc.
  • Communicate salient quality issues and business opportunities to key management stakeholders
Qualifications
  • Open to college graduates and undergraduates with relevant work experience
  • At least 1 year of experience handling a project in a client-facing role
  • Skills and experience in Power BI
  • Experience in Value Stream Mapping (VSM)
  • Experience in Business Excellence
  • Knowledge of Six Sigma principles; Six Sigma certification is an advantage
How to apply?

Contact via Accenture application channels.

Why join Accenture?
  • Competitive salary package, company bonuses, and performance incentives
  • Night differential
  • Loyalty, Christmas gift, Inclusion and diversity benefits
  • Paid sick and vacation leaves
  • Expanded maternity leave up to 120 days*
  • HMO coverage (medical and dental) from day 1 of employment
  • Life insurance
  • Employee stock purchase plan
  • Retirement plan
  • Flexible working arrangements
  • Accessible locations
  • Healthy and encouraging work environment
  • Career growth and promotion opportunities

*Terms and conditions apply

Experience :

  • Project management: 1 year (preferred)
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