Learning Experience Manager

.## Learning Experience Manager (Learning & Organizational Development)The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.# ****About the Role******Learning Experience Manager**, you will be the architect of innovative training programs that empower Team Leaders and Teammates to master their tasks and achieve personal development goals. You’ll lead the end-to-end management of learning initiatives across campaigns, ensuring alignment with business objectives and fostering a culture of continuous improvement.You will be responsible for overseeing the creation, delivery, and refinement of all campaign-specific training programs, working closely with cross-functional teams to meet evolving operational needs. Your leadership will directly influence the skill-building and career progression of our workforce, playing a critical role in the success of TaskUs.## ****Key Responsibilities***** Lead the design, development, and implementation of comprehensive learning programs tailored to meet campaign-specific and enterprise-wide needs.* Manage the Training Department’s initiatives across all sites, ensuring consistent and effective training delivery.* Develop and maintain detailed curricula, training materials, and evaluation tools for Team Leaders and Teammates at various stages of their careers.* Proactively identify learning needs across departments and campaigns by collaborating with operational leaders and stakeholders.* Drive campaign mastery and personal growth through innovative and engaging learning experiences.* Facilitate training sessions and workshops for leadership and team members, ensuring measurable improvements in performance.* Oversee the creation and upkeep of all training documentation, ensuring materials are current, relevant, and accessible.* Develop, communicate, and execute an annual training calendar with clear quarterly objectives aligned to business goals.* Introduce and implement new learning technologies, methods, and assessment tools to enhance the learning experience.* Collaborate closely with the Operations Director, Operations Manager, and US counterparts to synchronize training initiatives with organizational strategy.* Ensure all training activities comply with TaskUs standards and contribute positively to employee engagement and retention.## ****What We’re Looking For***** Bachelor’s degree or equivalent in any discipline.* Minimum of 5 years of experience in a managerial or supervisory role, preferably in Learning Experience or a related field.* Proven ability to develop, deliver, and evaluate training programs that drive performance and engagement.* Excellent presentation, communication, and interpersonal skills with the ability to influence at all levels.* Strong project management skills with a demonstrated commitment to seeing initiatives through to successful completion.* Adaptability in tailoring training content and delivery methods to diverse audiences and learning styles.* Proficiency with Google Workspace and Microsoft Office Suite.* Self-motivated, highly organized, and able to work independently as well as collaboratively within a team.* Be part of a forward-thinking company that values continuous learning and innovation.* Play a pivotal role in shaping the growth and success of our people and campaigns.* Collaborate with a dynamic team across multiple locations.* Enjoy opportunities for professional development and career advancement.****How We Partner To Protect You:**** TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.****DEI:**** In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to *opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.*We invite you to explore all TaskUs career opportunities and apply through the provided URL **.******About TaskUs:**** TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.****What We Offer:****to learn more about our #RidiculouslyGood Culture & life at TaskUs.At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us Let's change the way the world works.TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process:* You will never be asked for payment information or banking information during the application or interview process.* We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us* Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name.We have identified several clues to watch out for to help you identify and avoid recruiting scams:* TaskUs will never ask for financial information of any kind or for payment of money during the job application process.We do not require any financial, credit card or bank account information and/or any payment of any kind in order to be considered for employment. If you are asked to pay for things like equipment fees, travel fees, or some other deposit or application-processing fee, even if claimed you will be reimbursed, this is not Us. It is a scam.* TaskUs does not require personal information including Social Security Number, National ID, Government ID or date of birth as part of the application process. We may ask for basic contact information such as your email address, phone number, and/or home address to ensure we can contact you.* If you were contacted by a third-party organization claiming to represent TaskUs or hiring on behalf
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