Income Auditor

Job Description

PRIMARY RESPONSIBILITIES

• Obtain all reports, checks, vouchers, folios, receipts, paid-outs, etc. from Front Office, outlets and Night Auditor.
• Print the Daily Revenue Report and verify all incomes received with the supporting documents.
• Verify all paid-outs and allowances with the supporting documentation and ensure that proper approvals have been obtained.
• Do a number tally to ensure that there are no missing outlet checks, receipts, paid-outs and other vouchers.
• Audit charges to City Ledger and credit card companies before forwarding them to the Accounts Receivable section.
• Audit daily Rooms, Food and Beverage revenue summaries and their supporting transaction reports of the Night Audit Process.
• Audit and spot check revenues from telephone, telex and facsimile, and verify against actual billing.
• Audit revenues from Other Operated Departments such as Gift Shop, Laundry and Business Centre for completeness.
• Ensure that all of the day’s Banquet revenue has been recorded.
• Audit the daily General Cashier’s Report against recorded cash movements.
• Verify that the computerized Daily Report reflects completely all of the day’s transactions.
• Review paid-outs and allowance vouchers for reasonableness, proper approval and supporting documentation.
• Verify supports for complimentary and house use rooms and for rooms charged at rates varying from the rack potential.
• Spot check the accuracy of “regular” and “contractual” room rates in the system.
• Review all house use and entertainment checks for propriety and ensure that they are signed and authorized.
• Audit all Food and Beverage outlet checks on the “Rebates and Corrections” for explanation and approval by Outlet Managers (or delegated personnel), and by the Chef in instances of cancelled captain’s/automatic kitchen orders.
• Audit the “List of Voided Restaurant checks” for proper approvals and explanations.
• Check the sequential use of Food and Beverage checks, foreign exchange vouchers, official receipts and investigate any missing or irregular forms.
• Review guest ledger balances daily and research questionable movements.
• Investigate late charges and skippers. All details should be forwarded to the Credit Manager for further action.
• Carry out surprise checks of outside laundry service.
• Carry out surprise cash counts of cashier’s floats.
• Carry out surprise foreign currency counts.

Administrative Responsibilities

• Maintain organized files of all pertinent audit records.
• Provide courteous and professional service at all times and maintain good working relationships with all colleagues.
• Be fully aware of the hotel’s policies and procedures and adhere to them.
• Have a complete understanding of the hotel’s policy relating to fire, safety and health.
• Have a complete understanding of the hotel’s employee handbook and adhere to the regulations contained therein.
• Carry out any other reasonable duties and responsibilities as assigned.

Technical Responsibilities

• Monitor the organized execution of the night audit programmer by the night auditors.

Commercial Responsibilities

• Communicates effectively with guests, clients, business partners and staff.
• Be a good salesperson to promote the hotel’s image and business.
• Participates in community projects or activities to promote the hotel’s image and cooperation to improve community relations.

Human Resources Responsibilities

• Establishes and maintains good relations with other staff within the department and between other departments; provides assistance to co-staff within the department and amongst other departments to foster teamwork and the success of the hotel.

RELATIONSHIP

• Reports to the Chief Accountant and Director of Finance on various issues.

Others

• Continuous learning through own IDP.
• Any other duties as may be assigned by the superior.

Accountabilities

• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

Company’s Culture

• Communicate and fully embrace the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”

CONFIDENTIALITY

• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENT

• Minimum education of Bachelor degree in Accounting
• Minimum of 3-4 years in accounting management experience in a similar capacity. Hands-on experience in Night Auditing is highly regarded
• Knowledgeable in Front Office, F&B cashiering procedures.
• Have good communication skills in written and spoken English