Sr. Manager
7 days ago
Overview Sutherland is seeking an analytical and attentive person to join us as a Process Improvement Sr. Manager for Service Excellence The Process Improvement Sr. Manager will help organize, plan, and implement best practice strategies to ensure optimal campaign and performance results. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Responsibilities Strengthen relationships: Coordinate business efforts across functional units and manage client and vendor relationships. Keep management updated: Prepare staff progress and productivity reports. Impact the bottom line: Help develop, deploy, and maintain performance and workforce reports; ensure operating environment is conducive to delivery of financial, KPI, and employee engagement goals. Improve the company: Contribute to project management and process improvement; own the effectiveness and execution of the change management process. Set the path to success: Coordinate and conduct candidate interviews; supervise staff training and motivational and incentive programs. Qualifications LSS Greenbelt Certified (MINIMUM) Completed at least 10 Greenbelt projects as Greenbelt certified for KPI Improvement such as CSAT, AHT etc. (REQUIRED) Experience in managing Telco and Media accounts 10 years of minimum experience working in BPO Process Improvement experience in BPO Setup is required At least 5 years’ experience in a Process Improvement capacity Minimum tenure of at least 2 years in last 2 organizations Must be at least an incumbent Manager or current Sr. Manager #J-18808-Ljbffr
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Sr Manager Talent Acquisition | Clark
2 weeks ago
, Pampanga, Philippines Sutherland Full timeAt Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of forward-thinking and strategic-thinking individuals and we are looking to add a Sr. Recruitment Manager who will establish and execute recruiting strategies that would establish Sutherland as an employer...
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Sr. Manager Process Improvement
3 days ago
, Pampanga, Philippines Gratitude Inc Full timeUrgent Hiring! Role: Sr. Manager – Process Improvement (Service Excellence) Industry: Telco & Media Location: Clark, Pampanga Work Setup: Onsite Schedule: Flexible Start Date: ASAP Salary: PHP 180,000 base + PHP 20,650 allowance + sign-on bonus Qualifications Lean Six Sigma Greenbelt Certified (minimum) Experience managing Telco and Media accounts Proven...
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Process Improvement Sr Manager for BFSI
7 days ago
, Pampanga, Philippines Sutherland Full timeGet AI-powered advice on this job and more exclusive features. The Service Excellence Sr Manager is responsible for leading and executing Six Sigma initiatives by engaging with senior leaders across the enterprise to identify and scope related business challenges, conduct fact-based analyses and problem solving, and develop actionable recommendations to...
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Sr. Manager
2 weeks ago
Clark Freeport Zone, Pampanga, Philippines Sutherland Full timeSutherland is seeking an analytical and attentive person to join us as a Process Improvement Sr. Manager for Service ExcellenceThe Process Improvement Sr. Manager. will help organize, plan, and implement best practice strategies to ensure optimal campaign and performance results. We are a group of driven and hard-working individuals. If you are looking to...
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, , Philippines Go-Get Data Consultancy Full timeSr Manager Process Improvement Telco and Media Role: Sr Manager Process Improvement (Service Excellence) Account: Telco and Media Location: CLARK Work Set-up: Onsite Work Schedule: Flexible Start Date: ASAP Salary: 180,000 base pay + 20,650 allowance with sign on bonus Qualifications: 10 years of minimum experience working in BPO industry Experience in...
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Sr. Purchasing Manager
7 days ago
, Metro Manila, Philippines Vishay Intertechnology, Inc. Full timeJoin to apply for the Sr. Purchasing Manager role at Vishay Intertechnology, Inc. 1 day ago Be among the first 25 applicants Join to apply for the Sr. Purchasing Manager role at Vishay Intertechnology, Inc. Get AI-powered advice on this job and more exclusive features. Developing and maintaining working relations with suppliers assigned.Monitoring stock and...
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Sr. Purchasing Manager
7 days ago
, Metro Manila, Philippines Vishay Siliconix Itzehoe GmbH Full timeJoin to apply for the Sr. Purchasing Manager role at Vishay Siliconix Itzehoe GmbH. Responsibilities Developing and maintaining working relations with suppliers assigned. Monitoring stock and inventories of local warehouses, and planning quantities of parts and materials needed, with respect to production and delivery plans. Negotiating contracts and...
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Sr. Project Manager
3 weeks ago
, , Philippines HiPaaS Inc. Full timeJoin to apply for the Sr. Project Manager role at HiPaaS Inc. . HiPaaS helps healthcare organizations improve efficiency by streamlining EHR workflows, enabling seamless interoperability, and leveraging AI to reduce administrative burdens and enhance patient care. Role Overview The PM will lead the planning, execution, and delivery of projects involving...
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Senior Account Analyst
2 weeks ago
, Pampanga, Philippines Sysgen RPO, Inc. Full timePosition: Sr. Accounts Analyst/Sr. Onboarding Specialist We’re looking for an experienced Senior Onboarding Specialist who will play a key role in ensuring the smooth transition of new clients into our accounting and bookkeeping systems. You’ll collaborate closely with Client Managers to manage onboarding processes, refine workflows, and ensure seamless...
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Senior Accounts Analyst
2 weeks ago
, Pampanga, Philippines SYSGEN RPO Full timePosition: Sr. Accounts Analyst/Sr. Onboarding Specialist About the Role We’re looking for an experienced Senior Onboarding Specialist who will play a key role in ensuring the smooth transition of new clients into our accounting and bookkeeping systems. You’ll collaborate closely with Client Managers to manage onboarding processes, refine workflows, and...