Email Support Representatives – Financial Management Firm

Posted today

Job postings (multiple roles)

Overview: A collection of customer service, technical support, and IT/desk-side roles across multiple locations. Each posting includes responsibilities and qualifications. This refined description preserves the original language while organizing into proper sections and ensuring accessibility of responsibilities and requirements.

Job Title: Customer Service / Technical Support (General)

Location: Mandaluyong City

• For Customer Service Representative: College Graduate; 1 year call center experience in international voice account; at least 6 months in International Airline Account; Omnichannel experience.
• For Technical Ads Support: 2+ years completed in College/Associate; 1 year experience in digital advertising.

Responsibilities (selected):

• Provide customer service, resolve issues, and maintain confidentiality.
• Handle omnichannel inquiries; train and support customers.

Requirements (selected):

• Onsite work arrangement; shifting schedules; benefits include paid training and promotion opportunities.

Job Title: Customer Service Representative / Technical Support (Taguig/BCM One)

Location: Taguig, National Capital Region

• Responsibilities include: respond via phone/email/chat; resolve issues on first contact; document interactions; collaborate with departments; maintain records; provide training and support for Microsoft apps; assist with onboarding/offboarding of user accounts; manage VPN, VDI, and security tooling.

Requirements: 1+ year in a customer-facing role; 1+ year in voice or internet tech; strong analytical, troubleshooting, and communication skills; familiarity with Microsoft 365, Active Directory, and related tools.

Benefits: HMO, paid training, opportunities for promotion, Christmas gifts, company events, and more.

Job Title: Technical Support / Helpdesk (BCM One) – Level 1

Location: Makati City (Hybrid)

• Provide technical support for VoIP/SIP and related systems; document tickets; troubleshoot network and device issues; assist with onboarding/offboarding of accounts; use Zoho/FreshService; handle E911/SIP configurations; monitor system health (Data Dog); manage Mimecast permissions.

Requirements: 1+ year in a customer-facing technical support role; willing to work onsite; strong problem-solving and communication skills; experience with helpdesk/ticketing software.

Schedule: Multiple shifts (Day/Mid/Night); salaries vary by posting; benefits include health insurance and paid training.

Job Title: Technical Support Specialist / Non-Voice Roles

Location: BGC, Taguig (onsite often required)

• Roles include: Technical Support Specialist, Non-voice; IT/tech support for US accounts; cross-functional collaboration; documentation and knowledge sharing.

Requirements: 1+ year technical support experience in BPO; able to work night shifts; onsite in BGC, Taguig.

What’s in it for you: competitive salary, HMO, 2 days off, training, promotions, and opportunities to work on local and international accounts.

HR/EEO Note

BCM One is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.

Technical Support – iOPEX

Location: Makati/Taguig openings across multiple tech-focused roles

• Roles include: Technical Support Specialist (non-voice), Technical Support System Specialist (non-voice), Technical Sales Specialist (non-voice), Technical Support Representative (US voice/non-voice), Technical Service Support Representative (non-voice), Level 2 (non-voice)

Requirements: 1 year technical support experience in a BPO; onsite night shifts in BGC/Taguig preferred.

What’s in it for you: competitive salary, learning sessions, HMO, leave credits, annual appraisal, 2 days off, and opportunities for promotion.

Application notes: several postings require onsite interviews or walk-ins; some postings mention travel willingness and relocation considerations.

Note on formatting

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