
Sales Representative
4 weeks ago
Overview
Job Title: Sales Representative
We are seeking a motivated and customer-oriented Representative to join our team. The Representative will act as the first point of contact for customers, clients, or partners, ensuring their needs are met in a timely and efficient manner. This position requires strong communication skills, a proactive attitude, and the ability to handle a variety of tasks with professionalism and attention to detail.
Key Responsibilities- Provide excellent customer service by answering inquiries, addressing concerns, and resolving issues in a professional and efficient manner.
- Maintain accurate records of interactions with customers, clients, or partners.
- Manage a high volume of inbound and outbound communications (e.g., phone calls, emails, live chats).
- Collaborate with internal teams to address customer needs and ensure customer satisfaction.
- Promote and explain products or services to customers, ensuring they understand the benefits and features.
- Process orders, returns, or service requests as needed.
- Provide feedback to management on customer trends, issues, and satisfaction levels.
- Meet and exceed individual and team performance targets, such as call handling time, customer satisfaction, and sales quotas (if applicable).
- College degree (Bachelor’s preferred) in Business, Marketing, Public Administration, or a related field.
- Minimum of 2 years of proven sales experience, preferably in a B2B or government sales environment.
- Previous experience selling to or working with government entities is a strong advantage.
Salary will be 22000 per month plus commission base.
Skills- Strong communication and negotiation skills, with the ability to present and engage with government stakeholders.
- Ability to understand and navigate government procurement processes and regulations.
- Proficient in CRM software, Microsoft Office Suite (Word, Excel, PowerPoint), and sales reporting tools.
- Excellent problem-solving abilities and a proactive approach to addressing client needs.
- Ability to work independently and as part of a collaborative sales team.
- Strong interpersonal skills and the ability to build long-term relationships.
- Self-motivated, goal-oriented, and able to handle rejection while staying focused on targets.
- Strong organizational and time management skills.
- Professional demeanor and appearance.
- Competitive commission structure in addition to base salary.
- Opportunities for career advancement and professional development.
- Comprehensive benefits package (healthcare, retirement plans, etc.).
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