Customer Advocate

2 weeks ago

Sorsogon City, Philippines Buscojobs Full time

Customer Relations Service Representative

Sorsogon, Sorsogon ₱ - ₱ Y The SM Store (SM Mart Inc.)

Posted today

Job Description

Responsible in overseeing the CRS operation of the store and provide administrative support to the department as directed by her/ his immediate superior

Responsibilities :

  • Ensure strict implementation of all company regulations and directions coming from the CRS Division
  • Respond to incidents and execute emergency programs in the branch
  • Assist in the conduct of an investigation
  • Comply with the prescribed handling and reporting of Items Left by Customers / Employees in the store

Qualifications :

  • Graduate of any Bachelor\'s Degree
  • Preferably at least 1 year of work experience in any field
Customer Service Representative

Posted 1 day ago

Job Description

Join Our Team as a Customer Service Representative - Cebu IT Park

Up to ₱26,000 Salary + ₱5,000 Sign-On Bonus

Newbie-Friendly Virtual Interview Process - No Experience Needed

Looking for a fresh start or a new career?

We\'re hiring enthusiastic Customer Service Representatives at our Cebu IT Park site. Whether you\'re a new graduate, a high school graduate, or someone with no experience in customer service, we want YOU

What We Offer :

  • Competitive Salary: Earn up to ₱26,000 per month + ₱5,000 Sign-On Bonus once you receive your offer
  • Fresh Start-Friendly: Open to all applicants — no experience required. We\'ll provide you with training and support
  • Virtual Hiring Process: Complete your interviews from home; we provide tips for a high pass rate
  • Newbie-Friendly Accounts: Work on beginner-friendly accounts with ongoing guidance
  • Fun & Supportive Culture: A dynamic team focused on growth and success

What You\'ll Be Doing :

  • Answering Inbound Calls: Address customer inquiries and provide information about products and services
  • Resolving Issues: Provide solutions to customer problems in a professional and friendly manner
  • Providing Excellent Service: Ensure every customer interaction is positive and meaningful
  • Meeting Targets: Help achieve team goals and maintain high performance

Who We\'re Looking For :

  • Fresh Graduates: Ready to start your professional career
  • Undergraduates: Drive to learn and grow — we\'ll train you
  • High School Graduates: Open to applicants with a high school diploma
  • Experienced Professionals: BPO experience is a plus
  • Skills We Value:
  • Strong communication skills (clear, friendly, and professional)
  • Basic computer proficiency (using online systems and tools)
  • Positive attitude and willingness to learn
  • Customer-focused mindset

Why You Should Apply :

  • Excellent Compensation: Up to ₱26,000 monthly salary + ₱5,000 sign-on bonus
  • Career Growth: Opportunities for advancement and skills development
  • Comprehensive Training: Knowledge and tools to succeed
  • High Passing Rate: Tips and guidelines to help you ace the interview process
  • Flexible Work Setup: Values work-life balance in a supportive environment
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