Digital Adoption Manager

1 week ago


Makati, Philippines Par Excellence Search Consulting Inc Full time

Client Profile: A global leader in optical technology, with its Philippines hub now pioneering a Center of Excellence to drive digital innovation and transformation. Job Overview Join a pioneering Center of Excellence being established in the Philippines by a leading global company. As part of this newly created team, you’ll play a critical role in driving digital adoption across the enterprise and shaping how employees worldwide embrace new technologies. Responsibilities The Digital Adoption Manager is responsible for creating, executing, and managing an enterprise-wide digital adoption strategy. This individual will be the catalyst for ensuring that all employees and stakeholders effectively and efficiently adopt new digital tools and technologies. By leveraging a multi-channel approach to training and support, the Manager will maximize the return on technology investments and drive a culture of continuous learning, contributing to operational excellence and overall productivity. Stakeholder Management Training & Omni-Channel Learning Training and Support Performance Measurement and Reporting People Management Qualifications Bachelor's degree in Information Technology, Business Administration or a related field. Minimum of 5-7 years of experience in a digital transformation, change management, or learning and development role, with a focus on technology adoption. Strong knowledge of change management principles and methodologies. Exceptional communication, presentation, and project management skills. Data-driven mindset with the ability to analyze user behavior and extract actionable insights. Digital Adoption Platform (DAP) certification (e.g., from platforms like WalkMe, Whatfix, or AppLearn) ITIL 4 Foundation, Change Management Professional (e.g., PROSCI) is preferred. #J-18808-Ljbffr



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