Technical Support Representative | Bacolod

3 days ago

Negros Occidental Philippines Ubiquity Global Services, Inc. Full time

Technical Support Representative | Bacolod Ubiquity Global Services, Inc. At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As a Technical Support Representative, you’ll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed. What You’ll Do: Head: Use your expertise to provide accurate, efficient, and personalized solutions to our customers. Handle customer inquiries via phone, email, or chat with professionalism and accuracy. Troubleshoot issues and provide effective resolutions by leveraging company knowledge and tools. Continuously learn about our products, services, and processes to enhance the customer experience. Heart: Build meaningful connections with every interaction. Show genuine care and empathy in addressing customer needs and concerns. Foster a positive experience by being a brand ambassador for Ubiquity's people-centric culture. Uphold our commitment to diversity, inclusion, and respect in all communications. Hustle: Demonstrate resilience and a drive to deliver excellence. Meet or exceed key performance metrics, such as response time, resolution rate, and customer satisfaction scores. Adapt to challenges with a proactive mindset and a solutions-oriented approach. Work collaboratively with team members to improve processes and achieve shared goals. What We’re Looking For: At least 6 months BPO of end-user/technical support experience Preferably handled End-user support system. At least SHS/High School Grad (old curriculum). Exceptional communication skills—both verbal and written. A knack for problem-solving and thinking on your feet. Ability to work under pressure while maintaining a positive and professional demeanor. A high level of adaptability to embrace new tools, technologies, and procedures. Prior customer service experience is a plus but not required—we’ll provide the training you need to succeed Why Join Us: Head: Access to career development programs that help you grow professionally and personally. Heart: Be part of a people-first culture that values your contributions and supports your aspirations. Hustle: Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated. At Ubiquity, we’re more than a workplace—we’re a community that’s invested in your success. If you’re ready to make an impact and grow with us, apply now and experience how we bring Head, Heart, and Hustle to life every day. Apply today and start your journey with Ubiquity Working Location 2nd floor, Ayala Malls Capitol Central, Gatuslao St, Bacolod, 6100 Negros Occidental, Philippines If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who has the following actions during your job search, please report it immediately withholds your ID, requires you to provide a guarantee or collects property, forces you to invest or raise funds, collects illicit benefits, or other illegal situations. #J-18808-Ljbffr

  • Customer Support Representative

    5 days ago

    Singcang-Airport, Negros Occidental, Philippines Talent Outsourcing Channel Solutions Full time ₱150,000 - ₱250,000 per year

    About the role We are seeking an enthusiastic Customer Support Representative to join our growing team at Talent Outsourcing Channel Solutions' in Singcat Airport, Bacolod. In this full-time position, you will be the voice of our company, providing exceptional customer service and support to our valued clients. Based in our modern contact centre facility,...

  • Call Center Representative

    2 days ago

    Antique, Western Visayas, Philippines Transcom Bacolod PH Full time ₱180,000 - ₱228,000 per year

    Transcom Bacolod PH is hiring a Full time Call Center Representative role in Bacolod, Western Visayas. Apply now to be part of our team.Job summary:Flexible hours availableNo experience required for this roleExpected salary: ₱15,000 - ₱19,000 per month TRANSCOM BACOLOD IS HIRING Build your BPO career in the City of Smiles with a company that leads with...

  • Call Center Representative to start ASAP

    3 weeks ago

    Negros Occidental, Philippines NEKSJOB Full time

    We (NEKSJOB) are badly in need of Agents (CSR) to start immediately for our international account in Cebu, Bacolod, CDO, Pasay, Pasig and Alabang location. We offer 16k to 25k salary package, work on site arrangements only. If you're looking for call center job or you have friends to recommend, kindly fill up the form provided below. Minimum Qualifications ...

  • Customer Service Representative

    3 weeks ago

    Negros Occidental, Philippines NEKSJOB Full time

    We (NEKSJOB) are badly in need of Agents (CSR) to start immediately for our international account in Cebu, Bacolod, Davao, CDO, Pasay, Pasig and Alabang location. We offer 16k to 25k salary package, work on site arrangements only. If you're looking for call center job or you have friends to recommend, kindly fill up the form provided below. Minimum...

  • HR Business Partner | Relocation Provided

    1 week ago

    , Negros Occidental, Philippines Ubiquity Global Services, Inc. Full time

    About the role Ubiquity is seeking an experienced HR Business Partner to join our growing team in Bacolod City, Negros Occidental. This is a full-time position that will play a strategic role in supporting our people and operations as we continue to expand our presence across the region. Relocation assistance will be provided for the successful candidate....

  • Training Coordinator Bacolod

    3 weeks ago

    , , Philippines Buscojobs Full time

    Area Manager-Bacolod City Posted today Job Description JOB OVERVIEW : Managing and leading the cluster of stores while ensuring the quality of product, service, cleanliness and adherence to company policies. REQUIRED/PREFERRED SKILLS 1 College Graduate 2 Proven experience as area manager, store manager, assistant manager or similar managerial role. 3...

  • Technical Support Representative

    4 weeks ago

    , Cagayan, Philippines Buscojobs Full time

    Technical Support Representative (Ecosystem) – Antipolo Posted today Job Description: The Ecosystem Cloud Support Team supports the Ecosystem Cloud Sales Team as it shifts from solution architecture to customer advocacy, to drive adoption and utilization of cloud services. Our goal is to build Ecosystem relationships with key Cloud technology partners...

  • Technical Support Representative

    4 weeks ago

    , Oriental Mindoro, Philippines Buscojobs Full time

    Ecosystem (Technical Support Representative) Posted today Job Description The Ecosystem Cloud Support Team supports the Ecosystem Cloud Sales Team as it shifts from solution architecture to customer advocacy, for our clients to drive adoption and utilization of cloud services. Our goal is to build Ecosystem relationships with key Cloud technology partners...

  • Technical Support Representative

    5 days ago

    Philippines Asia Select Full time ₱150,000 - ₱250,000 per year

    Job title:TECHNICAL SUPPORT REPRESENTATIVEJob type:Full-TimeEmp type:Full-timeFunctional Expertise:FINTECHSkills:TECHNICAL SUPPORTCUSTOMER SERVICEJob published: Job ID:46747JOB DESCRIPTIONWant to look for a career in BPO industry? This is the right opportunity for you. A direct hire for a financial technology company that processes payments and offers...

  • Medical Representative

    2 weeks ago

    , Western Visayas, Philippines Viatris Full time

    Medical Representative (Iloilo/Bacolod/Dumaguete) At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. VIATRIS empowers people worldwide to live healthier at every stage of life. Access – Providing high quality trusted medicines...