Technical Support Specialist
4 weeks ago
The Role: • Troubleshoot EV charger issues or escalate to manufacturers. • Communicate with customers and technicians via Five9 SoftPhone. • Monitor equipment performance and uptime; escalate as needed. • Follow up on open tickets with manufacturers, providers, and internal teams. • Meet SLA targets for MTTA/MTTR, including emergencies and VIPs. • Participate in daily team stand-ups and collaborate effectively. • Consistently achieve performance and work goals. • Coordinate with internal and external teams to resolve tickets. • Perform additional assigned tasks. Requirements: • Associate/Bachelor’s degree, vocational training, or relevant certifications. • Basic knowledge of electrical concepts (voltage, current, power). • Experience with wireless carriers, including troubleshooting, provisioning, and deactivation. • Familiarity with LAN/WAN, TCP/IP, VPNs, and OSI layer troubleshooting. • Strong verbal and written communication skills. • Willingness to work shifts and hybrid schedules. Benefits: • Monthly internet allowance • Performance incentives • Fun workplace with snacks, foosball, ping-pong, “beer-o-clock” & many more • Game nights • Internal learning and training programs • Regular team-building activities (virtual & in-person) • HMO coverage for you and your dependent Company: Computer and Information Technology (Software) Location: BGC, Taguig City | Hybrid | Dayshift
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Technical Specialist Support Analyst
1 week ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱300,000 - ₱600,000 per yearTASQ is seeking a Technical Specialist Support Analyst (Hybrid) - Taguig to start work on-site as soon as possible.The initial pre-screening interview will be conducted via phone.About the job Technical Specialist Support Analyst (Hybrid)Shift: RotatingWork Setup: HybridRequirements:Strong client-facing communicationFamiliar with complex support & ITIL...
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Technical Support Specialist
1 week ago
Taguig, National Capital Region, Philippines Rival Full time ₱900,000 - ₱1,200,000 per yearAt Rival, we're transforming how companies hire, onboard, and grow talent by making HR processes smarter, faster, and more agile. We enable organizations to simplify talent acquisition, modernize HR workflows, and accelerate workforce productivity.The Technical Support Specialist provides expert-level technical assistance and exceptional service to Rival's...
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Technical Support Specialist
2 weeks ago
Taguig, National Capital Region, Philippines YONDU INC. Full time ₱360,000 - ₱600,000 per yearTechnical Support Specialist will be responsible in Yondu headquarters operation focused on monitoring and maintaining computer systems and local networks of the organization. He / She will be provisioning, organizing, modifying, and supporting the company's computer and local network access. He / She will provide second level support to ensure that all...
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Technical Support Specialist L1
1 week ago
Taguig, National Capital Region, Philippines Private Advertiser Full time $40,000 - $100,000 per yearWe are looking for a highly skilled Technical Support / Service Desk Specialist (L1) to join our team. This role focuses on resolving escalated technical issues, providing excellent customer support, and ensuring the smooth operation of IT systems for our clients. You will collaborate with multiple IT teams, document processes, and contribute to continuous...
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Technical Support Specialist
6 days ago
Taguig, National Capital Region, Philippines Tigerux Agile Innovation Full timeTECHNICAL SUPPORT SPECIALISTLocation: BGC, Taguig CitySetup/Schedule: Hybrid | DayshiftCompany: Computer / IT (Software)Responsibilities:Troubleshoot EV charger issues or escalate to manufacturers.Communicate with customers and technicians via Five9 SoftPhone.Monitor equipment performance and uptime; escalate as needed.Follow up open tickets with...
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Technical Specialist
4 days ago
Taguig, National Capital Region, Philippines Focus Global Pte. Ltd. Full timeTaguig,Metro ManilaFull TimeAbout the role:The position is primarily responsible for ensuring that all technical specifications and requirements of our bathroom products are well coordinated with the clients, contractors and everyone involved in the site preparations for the smooth installation of our bathroom products. The Technical Specialist is also...
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Technical Support Analyst
4 days ago
Taguig, National Capital Region, Philippines Salientes-Gonzalez Associates Full timeA technical support analyst is a professional who provides technical assistance and troubleshooting to customers, clients, or employees who use computer systems, software, or hardware. Some of the duties and responsibilities of a technical support analyst include:Responding to inquiries and requests for technical support via phone, email, chat, or in...
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Technical Support Specialist
4 weeks ago
Taguig, Philippines TigerUX Full timeTECHNICAL SUPPORT SPECIALIST (HYBRID | TAGUIG) Responsibilities: • Troubleshoot EV charger issues or escalate to manufacturers. • Communicate with customers and technicians via Five9 SoftPhone. • Track equipment performance and uptime; escalate as needed. • Follow up on open tickets with manufacturers, providers, and internal teams. • Achieve SLA...
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Technical Support Specialist
4 weeks ago
Taguig, Philippines TigerUX Full timeTECHNICAL SUPPORT SPECIALIST Location: BGC, Taguig City Setup/Schedule: Hybrid | Dayshift Company: Computer/IT (Software) Responsibilities: • Troubleshoot EV charger issues or escalate to manufacturers. • Communicate with customers and technicians via Five9 SoftPhone. • Monitor equipment performance and uptime; escalate as needed. • Follow up on...
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Technical Support Specialist
4 weeks ago
Taguig, Philippines TigerUX Full timeTECHNICAL SUPPORT SPECIALIST Location: BGC, Taguig City Setup/Schedule: Hybrid | Dayshift Company: Computer/IT (Software) Responsibilities: • Troubleshoot EV charger issues or escalate to manufacturers. • Communicate with customers and technicians via Five9 SoftPhone. • Monitor equipment performance and uptime; escalate as needed. • Follow up on open...