Service Desk Lead

Company DescriptionBCS Technology International (BCS) is a leading global IT professional services organization specializing in emerging technologies such as blockchain, digital, cloud, big data, AI, predictive analytics, and machine learning. For over 17 years, BCS consultants have successfully delivered end-to-end solutions for clients in the travel and...

Role:Service Desk Team LeadLocation:Taguig SiteSchedule:Night ShiftWork Set-up:On SiteEmployment Type:Full Time and Direct HireAbout the RoleWe are seeking a highly motivated and experiencedService Desk Leadto oversee day-to-day IT support operations, ensuring efficient resolution of incidents, requests, and escalations. This role requires strong leadership...

About the roleWe are seeking an experienced IT Service Desk Team Lead/Supervisor to join our rapidly growing team based in Taguig City, Metro Manila. In this full-time role, you will lead a team of IT support professionals / service desk analysts and be responsible for ensuring efficient and effective IT service delivery to our diverse client base.What...

WE ARE LOOKING FOR SERVICE DESK TEAM LEADS TO START ASAPAbout This Role:As a Service Desk Team Leader, you manage a team of Service Desk Analysts, and you are responsible for overseeing the day-to-day effectiveness of service provision and ensuring that targets are met. You also supervise the activities of all the members to ensure that they deliver...

Roles and ResponsibilitiesProvide technical expertise to the help desk teamAct as technical liaison between help desk and IM support groupsMaintain technical skill continuity and consistency of help desk staffEnsure continuous improvement of services provided by the help deskProvide telephone support to customer end usersProvide Problem Management System...

The IT Service Desk Team Lead is responsible for overseeing the daily operations of the service desk team to ensure efficient and effective IT support delivery. This role involves managing a team of service desk analysts, providing technical guidance, and ensuring high levels of customer satisfaction.Key Responsibilities:Supervise and lead the service desk...

URGENT HIRING FOR IT SERVICE DESK ONE DAY PROCESS START ASAP GET YOUR JO NOW APPLY NOWWORK ONSITE:MCKINLEY, TAGUIG CITYA. IT SERVICE DESK TEAM LEADOFFER AND BENEFITS:44,900 SALARY PACKAGE15% NIGHT DIFFERENTIALHMO DAY 1 PLUS 3 FREE DEPENDENTSLIFE INSURANCEANNUAL INCREASEPERFORMANCE-BASED INCENTIVEOTHER BENEFITS WILL BE DISCUSSED UPON JOB OFFERMINIMUM...

Information Technology Service Desk Team Lead Direct message the job poster from Tata Consultancy Services Job Overview The IT Service Desk Lead will be responsible for overseeing the day‑to‑day operations of the IT Service Desk team, ensuring high‑quality support and service delivery across the organization. This role requires strong leadership,...

HCLTech Taguig, National Capital Region, Philippines Service Desk Team Lead 100% onsite in McKinley Hill, Taguig City, Philippines | Graveyard Shift or Shifting Schedule About This Role: As a Service Desk Team Leader, you manage a team of Service Desk Analysts, and you are responsible for overseeing the day-to-day effectiveness of service provision and...

Requirements:A minimum of 5 years' experience working in a service desk environment in a leadership positionITIL Foundation certification (v3 or higher).Strong written and verbal communicationMentoring and team building expertiseProven ability to maintain good relationships with customers and vendors.Proven ability to engage and negotiate with people, and...