Business Analyst

Overview

FPT Smart Cloud is hiring a Senior Business Analyst to lead requirement gathering, process analysis, and solution design for strategic AI and cloud projects. Join our team to bridge business and technology, driving impactful outcomes through clear communication and collaboration with stakeholders across functions.

FPT Smart Cloud (FCI) – a member of FPT Corporation, pioneers AI & Cloud solutions in Vietnam. FCI was founded with the mission to generating an immense leap in productivity and agility in business operations.

FPT Smart Cloud aims at leading the industry by focusing on building a firm technological foundation, developing diversified ecosystem products, and reaching global connectivity.

• Customized to specific needs: Providing cloud-based products and solutions customized to each industry.
• All-in-one Platform: Consolidating FPT Smart Cloud technology and diverse business solutions all in one platform. AI & Cloud services are a Unify eco-system.
• Local market leadership: Outstanding Cloud and AI technology infrastructure and platform to help local businesses grow their products and services online.
• Deliver the future: Help customers achieve business outcomes faster by integrating world-class processes and technology.

As an NVIDIA CSP Partner, we are investing $200 million in the AI Factory project, equipped with NVIDIA’s advanced H100 and H200 GPUs and AI Enterprise frameworks. This initiative delivers GPU Cloud services to accelerate AI applications like Generative AI, enhance productivity, and support the development of high-value AI platforms for diverse industries.

• Collaborate with Product Owners to analyze and refine product requirements, translating them into detailed wireframes, user stories, and functional specifications.
• Lead the coordination with cross-functional Scrum teams to facilitate smooth delivery of product features, ensuring quality and adherence to deadlines.
• Conduct comprehensive market research, competitor analysis, and user behavior studies on a global scale to identify technology trends and user insights.
• Proactively manage and track task progress, removing blockers and ensuring timely resolution of issues within the Scrum process.
• Facilitate communication among technical teams, stakeholders, and business units to clarify requirements and expectations.
• Support the team in Agile ceremonies such as sprint planning, daily stand-ups, backlog grooming, and sprint retrospectives.

• Minimum 4 years of proven experience as a Business Analyst, preferably in technology-driven projects or AI-related domains.
• Strong expertise in creating and maintaining comprehensive documentation, including wireframes, user stories, and acceptance criteria.
• Excellent communication and interpersonal skills, capable of working effectively with both technical and non-technical teams.
• Good command of English, with strong reading and writing skills; speaking and listening skills are a plus.
• Solid understanding of Agile/Scrum methodologies and experience working in Scrum teams.
• Highly organized and self-driven, able to follow up independently on tasks and deadlines.
• Strong analytical thinking with the ability to derive actionable insights from data and market research.
• Passionate about learning new technologies and taking on challenging assignments.

• Experience in AI, Machine Learning, or related technology domains.
• Familiarity with wireframing and specification tools such as Figma, Jira, Confluence, or similar.
• Experience in global market and user research.
• Salary: Competitive, pay according to ability; negotiable during interview.
• Social insurance and health insurance according to labor laws.
• Creative, open-minded working environment that respects individuals.
• Collaborate with global technology leaders and a passionate, talented team.
• Activities and culture with FCI and FPT Corporation.
• Study support package for children of FCI union.
• Sponsor related courses and certifications (recommended).
• Be part of a strategic initiative to build innovative AI solutions powered by NVIDIA technologies.
• Work in a dynamic, fast-growing environment with opportunities to shape the future of AI services in Vietnam and Japan.

• Working Location: Site Hanoi — 7th Floor, FPT Tower, no. 10 Pham Van Bach Street, Dich Vong ward, Cau Giay district, Hanoi.
• Working hours: 8h30 AM – 12h00 PM; 1h00 PM – 5h30 PM

Pham Thi Ha My (Ms.) – Talent Acquisition Team Lead
Email:
Phone:
FPT Smart Cloud (FCI) Co., LTD
Address: 7th Floor, FPT Tower, No. 10 Pham Van Bach, Cau Giay Dist, Hanoi
Websites: FPT Cloud | FPT AI

Position: AI Consultant
Department: FPT.AI
Location: Hanoi