Healthcare Customer Support Specialist

1 week ago


Cebu City, Philippines The Hird Corp. Full time

Overview Join our Cebu City team as an On-Site Healthcare Customer Support Specialist Handle healthcare inquiries with care, explain billing and claims clearly, resolve issues efficiently, and escalate when needed. Accurately document interactions and follow guidelines to ensure top-notch service. Responsibilities Handle healthcare inquiries with care, explain billing and claims clearly, resolve issues efficiently, and escalate when needed. Accurately document interactions and follow guidelines to ensure top-notch service. Qualifications SHS graduates, at least 2 years/4 semesters of college completed 6 months BPO experience is preferred but freshers are also welcome to apply Amenable to work on-site Open to work on a night/shifting schedule Adaptable, eager to learn and thrive in a fast-paced environment Amenable to work ASAP Why You’ll Love Working with Us Competitive salary & benefits 20%-night shift differential Comprehensive HMO coverage Fun Company Events Career Growth Opportunities #J-18808-Ljbffr



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