Key Account Specialist

Key Tasks and Responsibilities

• The Key Account Specialist is responsible for ensuring that profitable sales volume and strategic objective targets are met for the assigned accounts. He is also responsible for assessing, clarifying, and validating the consumer’s needs on an ongoing basis, maintaining high customer satisfaction ratings that are up to the business's standards.

• Maintains and expands relationships with clients and work closely with various business departments in order to maintain and further develop the relationships with the key accounts.

• Maintains knowledge and awareness of competing products/services, discount and pricing structures, and overall strengths and weaknesses in order to determine how best to service and motivate key accounts to stay with the business.

• Keeps an updated sales funnel and participates in regular sales reviews in conjunction with his superior and department head.

• Monitors data and information relevant to key accounts for the purpose of conducting analyses that influence account-specific decision making.

• Regular follow ups with the customers regarding orders and timely collections of the business's products in order to obtain feedback on their level of satisfaction and note areas of sales performance improvement. In this position, the Key Account Manager leads solution development for the identified improvement areas, coordinating involvement of any relevant business personnel.

• Handles related duties as necessary for the proper management of key accounts and duties assigned to him by the Sales Manager, AVP for Sales the President/COO or Chairman/CEO.

-Must be a graduate of BS Food Technology, Business course or any related course.

-With valid driver's license.

-With minimum of 2 years Sales experience.

-With strong negotiation skills.

-Strong interpersonal skills.

-Exceptional skills in selling and closing deals.

-With excellent presentation skills.

We behave by practicing our Core Values of: Excellence – which means we strive to attain greatness by giving our best. Commitment – means consistently giving time and energy to what is best for Petbowe. Relationship – means partnership and creating great value for our customers, suppliers, and colleagues.

Must adhere to the same Philosophies that our company follows.

We are guided by the following Philosophies: Interdependence – is when people work together to achieve a common goal. Gratitude – is the quality of being thankful and appreciative of all the blessings we receive. Wellness – is the Company’s program to observe and practice healthy lifestyle to prevent illness.

1. Why do we exist?

We exist to fulfill our Mission of Partnering for a better life which is aimed at establishing a deepened understanding of what all Petbowe’s stakeholders value and what is important for each one.

2. How do we behave?

We behave by practicing our Core Values and Philosophies through:

Excellence

Commitment

Relationship

Interdependence

Gratitude

Wellness

3. What do we do?

We Manage and Supply raw materials and key ingredients to various industries by forging collaboration with our customers and suppliers, to delight our customers, maximize the value of our suppliers, provide opportunities for employees, increasing value of our shareholders, and give back to the community and society.

4. How will we succeed?

We will succeed by providing innovative products and solutions supported by proactive and responsive people; agile systems, processes and structure; and a solid customer and supplier intimacy to elevate our supply chain capabilities and drive competitive advantage.

5. What is most important right now?

For the year 2025, we will focus on continuous self-improvement towards employee development and empowerment to drive innovation in our systems, processes, products, and supply chain services that will sustain our winning organization.

6. Who must do what?

Balanced Scorecard goal owners, measure owners and process owners will decide, execute, and monitor action plans based on 2025 Innovation goals and the principles of Humanocracy and Entrepreneurial mindset.