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Key account manager
2 weeks ago
This is a full-time role for a Key Account Manager - Mining. This role is for someone responsible for managing and expanding relationships with existing mining clients as well as identifying and securing new business opportunities. The role will be a travelling role: time split about 70% travel to sites and 30% stay in Manila HQ.
Requirements
Bachelor's Degree
At least 8 years of work experience, ideally on-site in mining fleet maintenance OR a sales role targeting mining accounts
Proficiency in Microsoft Office Suite
Valid driver's license + willingness to travel extensively to mine sites
Preferred Attributes
Strong/technical knowledge of heavy machinery and parts used in mining operations is a plus
Mining Engineer or Mechanical Engineering degree is a plus
Confident communicator and relationship builder
Self-starter mindset with ability to work independently
Role specifics
- Sales and business development to deliver/exceed annual sales targets to Key Accounts:
o Liaise with quote and fulfillment team to deliver customer needs in a timely manner (follow through from end-to-end, especially for urgent items)
o Check quotations and sales to ensure sales conversion (or find out why if no conversion)
o Provide concrete suggestions for growing the business at existing and new customers (e.g. upselling, new product lines to offer, etc)
o Responsible for keeping the accounts up-to-date in terms of collections/payment
- Client relationship management:
o Visit key accounts regularly (as discussed with HQ) to ensure good relationship is maintained from executive level to ground personnel/maintenance staff
o Know the equipment list and other site information that will be beneficial
o Closely monitor competition and ensure all quotations are competitive and customer-specific.
- Technical and product support:
o Check equipment/motorpool to provide after-sales support (e.g. checking undercarriage wear and tear). Able to inspect equipment and provide some technical support after training.
- Performs other functions and activities, whether related or unrelated to the position which may be assigned from time to time as dictated by business exigencies
Compensation
- Will be competitive, to be discussed upon interview
