Associate Relationship Manager/General Banking Manager/Branch Service Executive- Hang Seng Bank

4 days ago

Davao City, Philippines HSBC Full time

Associate Relationship Manager / General Banking Manager / Branch Service Executive - Hang Seng Bank (HK) We are seeking high‑calibre professionals to join our retail distribution team, where you will receive structured training to develop a wide spectrum of retail banking product knowledge and pave the way for further career development. Recruitment Day Date: 15 Nov 2025 (Saturday) Time: 2:00 pm – 5:00 pm Venue: Hang Seng Bank – 15/F, Head Office Branch, 83 Des Voeux Road Central, Central Retail Distribution Overview Hang Seng’s Retail Distribution focuses on personal wealth management and financial services. We operate a one‑stop wealth management platform across 254 branches and automated banking centres, including 50 Prestige Banking Centres for high‑end customers, serving over half of Hong Kong’s adult population. Positions (Onsite interviews on Recruitment Day) Associate Relationship Manager ( Branch Service Executive (Teller) ( Customer Relationship Manager ( Digital Branch Service Executive ( General Banking Manager ( Assistant Manager – Insurance Sales ( Benefits Attractive basic salary Healthcare insurance coverage for you and your family Retirement benefit scheme with employer contribution Employee Share Purchase Plan Work‑life balance: 18–30 days paid annual leave plus additional leave entitlements (birthday, marriage, maternity, paternity, study, volunteer work) Preferential interest rate for staff housing loan up to 100% of property valuation or purchase price Recognised corporate training and development programme Progressive career advancement opportunities Principal Responsibilities Provide quality customer service to retail customers in the branch network Proactively identify customer needs and offer appropriate banking services and solutions Participate in promotional campaigns to acquire new business and strengthen customer loyalty Maintain awareness of operational risks and adhere to relevant policies and guidelines Qualifications University degree or associate degree holders; or HKCEE / HKDSE holders with relevant working experience. Fresh graduates and candidates with less experience are also welcome. Professional qualification in insurance and investment is an advantage. Strong service and sales orientation, self‑motivated with good communication skills. Proficiency in English and Chinese; proficiency in Putonghua is an advantage. High level of customer‑centric mindset with dedication to delivering exceptional quality services. Ability to manage complex interactions effectively. Strong situational awareness, eagerness to learn, and ability to work in an Agile environment. Work location will be subject to change and will be decided by line management upon joining. The employment is subject to the Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to the MRCS Phase 2 document of the Hong Kong Association of Banks. Issued by Hang Seng Bank Limited. #J-18808-Ljbffr

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