Case Manager

Virtual Case Manager – Remote

Location: 1200 Makati City, National Capital Region; Remote Workmate Pty Ltd

Posted 558 days ago

Job Type: Permanent | Full Time - 40 hours per week

Work Schedule: 11:30 PM to 7:30 AM PHT, Monday to Friday

This is a remote position.

Role overview: Virtual Case Manager for a client attorney with over 15 years of experience in complex accident claims. Responsibilities focus on pre-litigation case management, client interaction, document management, demand preparation, and communications with insurance companies, with collaboration across stakeholders.

Responsibilities

• Obtaining, organizing, and managing client medical records and bills
• Work with client to determine providers; obtain medical records from all providers, organize and document status
• Obtain medical expenses from providers and health insurance companies
• Prepare a spreadsheet to track total medical expenses
• Determine and document liens
• Obtain and organize police reports, fire department reports, and documents from government entities
• Coordinate with client, attorney, and legal team to identify required governmental documents and reports
• Open new client files; create and manage files in Clio and Windows File Explorer
• Document statute of limitations, government claim form deadlines, and medical payment deadlines in Clio and Excel
• Contact at-fault parties’ insurance company and client’s insurance company; send letters of representation and obtain confirmatory information
• Communicate with clients to determine medical providers, insurance, and liens; obtain supporting documents (photographs, lost wages, etc.)
• Ensure client is receiving adequate medical treatment and that all documents are requested and received

Qualifications

• Remote position experience
• Previous experience in personal injury law, insurance defense, or related field preferred
• Knowledge of injury claim process; familiarity with legal systems and terminology desirable
• Basic understanding of medical records and terminology
• Strong organizational and communication skills; ability to work independently
• Proficiency with Clio, Microsoft Word, Outlook, Excel, and Adobe Acrobat; experience with legal case management software a plus
• Ability to conduct research, summarize findings, and maintain confidentiality
• Regular communication via Slack, Zoom, and phone; participate in daily team meetings
• Willingness to learn and adapt; strong ethical standards
• Prior experience in personal injury or wrongful death cases beneficial

Benefits

• P45,000 take-home pay per month
• Competitive salary; opportunities for professional development and growth
• Home-based requirements: fast and reliable wired internet (≥25 Mbps), quiet home office, updated computer, quality headset with microphone, webcam

About Remote Workmate and Client

Remote Workmate: simple, direct, and transparent recruitment; matching global Filipino talents with offshore opportunities; fair pay and multiple opportunities. The client is an attorney focused on personalized legal representation with a network of professionals to support claims.

Patient Care Coordinator - Virtual Assistant

Location: Remote (Multiple postings)

Posted 22 days ago

Role: Patient Care Coordinator for pediatric therapy clinic (occupational, speech, developmental therapies); remote, front-line support for patients and families; responsibilities include intake, scheduling, communications, documentation, and coordinating with therapists.

Responsibilities

• Maintain up-to-date therapy caseloads and create/manage patient files in EMR
• Review intake paperwork for accuracy and schedule evaluations/appointments
• Coordinate with therapists for availability; manage cancellations and waitlists
• Handle client communications via email and phone; ensure timely responses
• Assist with therapist scheduling, timesheet review, and documentation tracking
• Support front desk workflow and collaboration across staff
• Utilize EMR systems and scheduling tools; verify insurance and coordinate with billing as needed

Qualifications

• 1+ year experience in healthcare admin, receptionist, or VA roles; pediatrics preferred
• Strong organizational and communication skills; proficient in EMR and Office 365
• Fluent in English; comfortable with U.S. business hours (Pacific Time)
• Ability to manage multiple responsibilities with accuracy

Benefits

• Competitive salary; opportunities for development and growth
• Dynamic, supportive team environment; meaningful impact in the Philippines

Patient Care Coordinator - Virtual Assistant (Seattle-based clinic)

Location: Seattle, Washington (Pacific Time); remote role

Posted 15 days ago

Job Description

Role: Virtual Patient Care Coordinator for a remote clinic; manage front-office workflow; provide support from first contact through ongoing care; emphasize personalized, patient-centered care.

Responsibilities

• Answer calls, emails, and SMS inquiries; schedule and confirm appointments
• Process intake forms and maintain EMR patient records
• Verify insurance; coordinate with billing; provide professional customer service
• Support front desk operations; collaborate with in-person staff

Requirements

• 1+ year healthcare admin/receptionist/VA experience
• Familiarity with U.S. insurance verification workflows
• Strong communication and organizational skills; fluent English
• Comfort with U.S. business hours (Pacific Time)

Benefits

• Competitive salary; opportunities for development; supportive team

Patient Care Assistant

Location: Manila, Metropolitan Manila; Premiere Medical and Cardiovascular Laboratory Inc.

Posted today

Job Description

Responsibilities

• Handle phone and walk-in inquiries; maintain inquiry data
• Set patient appointments and conduct follow-ups
• Manage laboratory directory and coordinate with departments

Job Qualifications

• Bachelor’s degree
• Excellent communication; customer service experience advantageous
• Detail-oriented, organized, able to work under pressure; fresh graduates welcomed

Benefits

• Company events; employee discounts; paid training

Schedule: 8-hour shift

Compensation: 13th month salary and overtime pay

COVID-19 considerations: PPE provided; barriers; sanitization

Location note: Manila relocation acceptable

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