Client-Focused Service Delivery Lead

The Service Delivery Process Lead is responsible for establishing and governing service delivery processes across SupportOps. This role ensures ITIL-aligned practices, maintains the service catalog, and drives SLA compliance and reporting. Working closely with Technical Business Analysts, Data Operations, and Quality Assurance teams, the Process Lead will...

Job Description: Client Relationship Management: Building and maintaining strong relationships with clients, acting as the primary contact for service-related inquiries and concerns. Service Level Agreement (SLA) Management: Monitoring adherence to SLAs, identifying potential issues, and taking corrective actions to ensure timely and quality service...

Senior Service Delivery Manager Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers and...

A leading service delivery company in Metro Manila is looking for a Service Delivery Manager. This role involves client relationship management, service level adherence, and leading teams to optimize performance metrics. The ideal candidate possesses strong communication skills, leadership abilities, and a commitment to excellent customer service. Join us to...

OpenText, Makati, National Capital Region, Philippines Service Delivery Consultant The opportunity: The role of a Cloud Service Delivery Manager (internal job title) is to manage the end-to-end delivery in Manila. This includes collaborating with cross‑functional teams to ensure client requests are delivered on time and issues are resolved accordingly. You...

A leading banking technology provider is seeking a Senior Service Delivery Manager to oversee service delivery for enterprise clients in Makati. The successful candidate will have over 7 years of experience in IT service delivery management, strong leadership skills, and a deep understanding of cloud technologies. Responsibilities include managing client...

Oracle Delivery Lead Job Summary: We are looking for an experienced Oracle Delivery Lead to manage the successful delivery of Oracle-based projects across our global delivery centers. This role demands deep Oracle expertise, strong leadership, and a proven ability to manage large teams and complex programs. Key Responsibilities: Lead delivery operations...

Job Brief Mayan Solutions, Inc. is seeking a sharp, proactive, and detail-obsessed Project Manager to lead cross-functional software delivery teams and serve as a key liaison between our consulting firm and client organizations. You will act as the central hub of project information, ensuring that the right details reach the right stakeholders at the right...

Lead the future of client network services while building a global career from home. At Emapta, we connect top Filipino talent with world-class clients, creating careers that thrive locally and impact globally. As a people-first outsourcing company, we go beyond jobs-we build meaningful careers supported by growth, innovation, and community. Our teams work...

Your potential has a place here with TTEC's award-winning employment experience. As a Service Delivery Manager working onsite in Five Ecom, Pasay, Philippines you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the...