
IT Technical Support
4 weeks ago
On-site - Pasig 1-3 Yrs Exp Diploma Full-time
Job DescriptionWe are looking for a Technical Support Specialist who is passionate about helping customers and resolving technical issues. You will support our law enforcement clients by ensuring their systems are running efficiently and that any issues are resolved in a timely manner.
Government Mandated Benefits13th Month Pay
Insurance Health & WellnessHealth Insurance, Life Insurance, HMO
We are looking for a Technical Support Specialist who is passionate about helping customers and resolving technical issues. You will support our law enforcement clients by ensuring their systems are running efficiently and that any issues are resolved in a timely manner.
- Certificate from college, technical school, or at least 1 year of related experience.
- Minimum 1 year of excellent customer service experience.
- Familiarity with customer service principles and best practices.
- Basic knowledge of MS Access and Windows Server .
- Solid experience in Linux/SQL environments (MySQL and SQL Server), including IIS Web Services.
- Ability to resolve software and hardware issues in enterprise settings.
- Understanding of microprocessors, basic analog and digital circuitry troubleshooting to the modular or component level.
Good to Have (Optional):
- Additional certifications in IT support, networking, or related fields.
- Previous experience supporting law enforcement or security systems.
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