
IT Technical Support
3 weeks ago
Responsibilities
- Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner).
- Experience in Windows & non-Windows Operating environment
- Recommend and apply solutions, including on-site repair for remote users
- Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals.
- Determine and execute system reconfiguration needs.
- Establish end user service level agreements.
- Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users.
- Supervise complaint ticketing system and follow timely resolution of all work orders.
- Demonstrated ability to provide user support by means of remote access tools.
- Provide status update to the ticketing tools in a timely manner.
- Analyze completed end user device requests and incidents to identify and recommend process improvements and identify any process compliance issues.
- Monitor and repair all IT / office equipment and tools and make sure that all software systems are running smoothly
- Must have at least 1 year of technical work experience
- Amenable to work in 3 sites, Makati, Taguig, Pasig
-
IT Technical Support
4 weeks ago
Pasig, Philippines Intelegencia Full timeOn-site - Pasig 1-3 Yrs Exp Diploma Full-time Job Description We are looking for a Technical Support Specialist who is passionate about helping customers and resolving technical issues. You will support our law enforcement clients by ensuring their systems are running efficiently and that any issues are resolved in a timely manner. Government Mandated...
-
IT Technical Support
4 weeks ago
Pasig, Philippines Helpro Multipurpose Cooperative Full timeOverview Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Responsibilities Diagnose and resolve technical hardware and software issues. Assist in the installation, configuration, and maintenance of systems and applications. Document problems and solutions in a ticketing...
-
Senior Support Engineer
4 weeks ago
Pasig, Philippines First Focus IT Full timeOverview First Focus is Australia\'s best Managed Service Provider (MSP), with a team of over 300 technical professionals across offices in Australia, New Zealand and the Philippines. We have grown consistently and profitably for over 15 years, and we\'re continuing to win new clients and challenge ourselves to rise to new heights. We have just started the...
-
IT Technical Support
4 weeks ago
Pasig, Philippines Bamacom, Inc. Full timeOverview Main responsibility is to provide IT and technical support across all department in all businesses and subsidiaries of Fibercom Group of Companies. Responsibilities Respond to support requests and provide IT technical assistance to company employees. Identify and oversee user needs. Install, configure, secure, deploy and administer application...
-
IT Technical Support
4 weeks ago
Pasig, Philippines IPM Construction and Development Corporation Full timeTo ensure proper Computer operations so that end users can accomplish organizational task. this includes receiving, prioritizing, documenting and actively resolving end user help request problem resolution may involve the use of different diagnostic tools and techniques, as well as require that the individual give hands-on help at the desktop level To ensure...
-
Technical Support Engineer
4 days ago
Pasig, Philippines Atmail Full timeOverview Atmail Manila, National Capital Region, Philippines Technical Support Engineer Atmail Manila, National Capital Region, Philippines Direct message the job poster from Atmail Do you want to work an afternoon/evening shift? Are you a talented Technical Support Engineer with over 3 years’ experience in supporting customers with email server...
-
Technical Support
4 days ago
Pasig, Philippines Prime Power Energie System Full timeResponsibilities Prepares, schedules, coordinates, and monitors assigned engineering projects. Ensures compliance with applicable codes, standards, QA/QC policies, and performance specifications. Interacts daily with clients to understand their needs and requirements, and represent them on-site. Monitors overall project control, including work schedules,...
-
Technical Support Representative
4 weeks ago
Pasig, Philippines Tri-Unity Talent Sourcing & Human Resource Management Services Full timeResponsibilities Provide administrative support to the technical team, including scheduling meetings, preparing reports, and updating technical documentation. Assist in maintaining and organizing databases, project files, and system records. Coordinate with cross-functional teams to track the progress of technical projects and tasks. Prepare and manage...
-
IT Technical Support
4 weeks ago
Pasig, Philippines RI Chemical Corporation Full timeOverview On-site - Pasig Fresh Graduate/Student High/Senior High School Internship Responsibilities Support assistance to IT/technical needs. Network set-up and troubleshooting. Documentation of photos (announcements, photos, or other materials used in the website/intranet). Qualifications Degree in IT/Computer Engineering Amenable to work onsite in Pasig...
-
Technical Support Representative
4 weeks ago
Pasig, Philippines RCReign International Manpower Agency Full timeResponsibilities Provide customer support and technical issues resolution via phones, email and other electronic medium Provide web-based training Provide feedback on improvement opportunities based on current product behavior in the filed Diagnose and configure customer service in all situations Communicate technical terms in a non-technical format...