
Business Process Manager
4 weeks ago
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Stakeholder Management- Communicates ideas in a clear and concise manner
- Considers criticisms to be positive by not taking it personally
- Gives timely feedback with deeper analysis
- Makes customers feel that their ideas are being heard and considered
- Projects natural authority and a self-confident appearance to senior management
- Gives argumentative points to convince heads and sponsors of accepting proposed changes
- Extracts the right or critical information from stakeholders
- Interprets hints and nonverbal signals correctly by responding appropriately
- Handles difficult personality in a professional manner
- Enables stakeholders to cope with changes brought by the project
- Asserts himself in discussions
- Coordinates effectively with different groups involved in the project
- Creates clear and concise updates and presentations
- Ensures that the scope of the project is established and being adhered to
- Finishes all controllable tasks on time without supervision
- Respects other people's time by being punctual in meetings
- Ensures that the project is defined by business and customer needs
- Produces complete and quality Issue Tracker
- Identifies the people needed for the project
- Makes concerned aware of insufficient work or inadequate behavior thru one-on-one discussions
- Estimates resources like people, equipment, materials and other support details
- Appreciates different ideas and is willing to learn from others
- Recognizes complex interrelationships or patterns independently
- Checks documentation of others and gives constructive feedback
- Suggests improvements on the documentation templates being used
- Ensures completeness of documentation
- Incorporates agreed changes on time
- Understands the related product applications
- Relates product applications to the business requirements
- Structures vast information in a cohesive manner
SM is the leading Philippine company that is invested in market-leading businesses in retail, banking and property. It also invests in ventures that can capture the high growth opportunities in the emerging Philippine economy.
Human Resources Department
10th Floor, One E-Com Center Harbor Drive Mall of Asia Complex Pasay City 1300 Philippines
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