Business Process Specialist

3 weeks ago


Pasay, Philippines SM Supermalls Full time

Overview

Job Purpose: Responsible for creating the technical documentation of policies and procedures for operating malls and implementing new systems to support these policies and procedures.

Responsibilities

Create and update policies and procedures by:

  • Coordinating with relevant stakeholders/subject matter experts
  • Observing real-time operations to assess ideal methods
  • Gathering data to validate recommendations
  • Ensuring compliance with government mandates
  • Applying process improvement practices

Implement process improvements by:

  • Conducting interviews, immersions, and special studies
  • Gathering business requirements and related information
  • Coordination with stakeholders for the development of the system
  • Testing the usability of the system
  • Performing other tasks and providing other necessary support to move and complete the project
Requirements
  • Bachelor’s degree in Industrial Engineering, Business Management, or any related course
  • Certified Industrial Engineer or Lean Six Sigma is an advantage
  • Good communication skills, analytical, problem-solving skills, process and information mapping experience, and project management
  • Proficient in MS Office, can work with tight deadlines, has the potential for higher responsibility
  • Candidate must be willing to be assigned in MOA Square, Pasay City
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Analyst
#J-18808-Ljbffr

  • Pasay, Philippines SM Supermalls Full time

    Get AI-powered advice on this job and more exclusive features. Direct message the job poster from SM Supermalls Job Purpose: Responsible for creating the technical documentation of policies and procedures for operating malls and implementing new systems to support these policies and procedures. Responsibilities: Create and update policies and procedures...


  • Pasay, Philippines SM Investments Corporation Full time

    Conduct UAT for assigned projects/enhancements. Consistently demonstrates Agile processes and principles for effective delivery. Participate in solution design activities (e.g. requirements gathering, system analysis and design). Work with the Process Owners and Business Project Managers on defining the detailed scope. Work simultaneously with Process...


  • Pasay, Philippines SM Supermalls Full time

    Process Improvement Specialist will contribute on the continuous process improvement of the Finance Shared Services (FSS) by analyzing and reviewing the current processes and proposing and developing solutions to improve the overall efficiency of the group. Responsibilities Responsible in facilitating data gathering, discussions and follow through with...


  • Pasay, Philippines SM Supermalls Full time

    Job Purpose: The Business Process Management Officer plays a key role in driving process excellence by leading Lean Six Sigma programs and fostering a culture of continuous improvement. This role oversees the execution of the Process Excellence Program, ensuring that participants successfully implement impactful process improvements. Beyond process...


  • Pasay, Philippines SM Supermalls Full time

    The Business Process Analyst will primarily act as a liaison to bridge the gap between business and technology. The Business Process Analyst may conduct a business process review and recommend process improvements, and/or implement technological solutions such as workflows, tools, and applications. For the latter, he or she will act as the business analyst,...


  • Pasay, National Capital Region, Philippines SM APPLIANCE (STAR APPLIANCE CENTER, INC.) Full time ₱900,000 - ₱1,200,000 per year

    About the role Join SM APPLIANCE (STAR APPLIANCE CENTER, INC.) as a full-time Business Process Analyst based in our Pasay City Metro Manila office. In this strategic role, you will be responsible for analysing and optimising our business processes to drive efficiency and support the company's overall objectives.What you'll be doingConduct thorough analyses...


  • Pasay, National Capital Region, Philippines SM APPLIANCE (STAR APPLIANCE CENTER, INC.) Full time ₱900,000 - ₱1,200,000 per year

    About the role Join SM APPLIANCE (STAR APPLIANCE CENTER, INC.) as a full-time Business Process Analyst based in our Pasay City Metro Manila office. In this strategic role, you will be responsible for analysing and optimising our business processes to drive efficiency and support the company's overall objectives.What you'll be doingConduct thorough analyses...


  • Pasay, Philippines SM Engineering Design and Development Corp. Full time

    HR Associate at SMEDD Corp. | Talent Acquisition Responsibilities Conduct process walkthroughs with process owners to identify improvement opportunities Walkthroughs cover data gathering and analysis, benchmarking, coordinating with stakeholders, and designing process information through proper documentations Identify, impact assess, and align process...


  • Pasay, Philippines SM Investments Corporation Full time

    The Company is seeking a highly skilled and motivated individual to fill a key role in the team. The successful candidate will be responsible for preparing project documentation, managing identified risks and changes, and ensuring the project is completed on schedule and within agreed scope. Responsibilities Prepare project documentation and manage...


  • Pasay, Philippines SM Investments Corporation Full time

    Responsibilities Prepare project documentation and manage identified risks and changes. Ensure project is completed on schedule and within agreed scope. Secure acceptance and approval of deliverables from process owners and project sponsors. Communicate project status and escalate issues that cannot be resolved within the team. Identify and measure process...