
Customer Care Process Lead
3 weeks ago
Overview
Join to apply for the Customer Care Process Lead role at Capgemini
Job Description
Business Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.
Job Description - Grade Specific
Conducts appropriate meetings/workshops to elicit/understand and document the business requirements using their domain expertise. In addition, may also produce process and data models of the current and/or future state.
Seniority level- Mid-Senior level
- Full-time
- Other
- IT Services and IT Consulting
Makati, National Capital Region, Philippines; Manila, National Capital Region, Philippines; Pasay, National Capital Region, Philippines; Taguig, National Capital Region, Philippines
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Thai Customer Care Process Lead
3 weeks ago
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