ITSM Consultant

Overview The TechOps ITSM Engineer will be responsible for the continual improvement, maintenance and administration of the ITSM System (Ivanti Service Manager). Ensuring that the platform remains secure, efficient, and adaptable to evolving business needs. They will be responsible for troubleshooting and resolving issues within the system. Additionally the...

The OpportunityWe are seeking a highly skilled and experienced Tools Consultant - ServiceNow SME to join our team, providing expert guidance on the implementation, configuration, and optimization of the ServiceNow platform within a managed services or government environment. You will play a key role in supporting digital service management transformation...

The consultant will assess the current IT services, pricing approach, and governance structure to help define a new standardized service catalog and transparent pricing model that aligns with business and IT needs.Key responsibilities include evaluating existing services, cost structures, and governance capabilities, designing a target service catalog...

This is an exciting opportunity to join a dynamic security solutions team in which you will be responsible for the management and delivery of client security programs as well as playing a vital part in the development of the team and its services. As part of a passionate delivery team, you must have a passion for IT security as well as a determination to...

This is an opportunity to work in a fun and challenging environment, using market-leading security testing tools and platforms to provide security testing services to our large client base. You will play a key role in delivering and managing client security programs throughout the year, building relationships with clients, and ensuring our services meet...

Vulnerability Consultant – Attack Surface Management Job Openings Vulnerability Consultant – Attack Surface Management About the job Vulnerability Consultant – Attack Surface Management Key Responsibilities This is an opportunity to work in a fun and challenging environment, using market-leading security testing tools and platforms to provide security...

Training, Communication & Engagement: Develop clear, audience-appropriate communications that support programme rollouts, process changes, and service updates.Facilitate training and knowledge-sharing sessions to help embed new ways of working, tools, or processes.Lead planning and coordinating team engagement activities (e.g. forums, town halls,...

Information Technology Service Desk Team Lead Direct message the job poster from Tata Consultancy Services Job Overview The IT Service Desk Lead will be responsible for overseeing the day‑to‑day operations of the IT Service Desk team, ensuring high‑quality support and service delivery across the organization. This role requires strong leadership,...

Overview Knowledge Management Lead for BIITECH, LLC. Drive the definition, documentation, implementation, and enforcement of knowledge management processes with strong ITIL expertise. Manage knowledge articles, ensure compliance, and provide senior management with actionable insights. Responsibilities Define, document, implement, and enforce the Knowledge...

3 days ago Be among the first 25 applicants Direct message the job poster from Tata Consultancy Services 10+ years of experience in IT Operations, Reliability Engineering, or Performance Engineering. Deep expertise in observability and monitoring platforms (Prometheus, Grafana, Splunk, Datadog, Dynatrace, ELK, AppDynamics, etc.). Strong background in...