Information Technology Service Management Consultant

4 days ago

Taguig, National Capital Region, Philippines Indra Full time ₱900,000 - ₱1,200,000 per year

The consultant will assess the current IT services, pricing approach, and governance structure to help define a new standardized service catalog and transparent pricing model that aligns with business and IT needs.

Key responsibilities include evaluating existing services, cost structures, and governance capabilities, designing a target service catalog leveraging TBM, ITSM, COBIT, and OECD frameworks, and developing a sustainable pricing methodology with chargeback and re-invoicing criteria. The role also includes preparing a Gap Analysis report and a detailed implementation roadmap to support future adoption.

WHAT YOU WILL NEED:

  • Minimum 8+ years in IT Service Management, IT Financial Management, or IT Strategy Consulting roles (preferably within FinTech or Financial Services).
  • Framework Knowledge: Strong expertise in TBM (Technology Business Management), ITIL/ITSM, COBIT, and familiarity with OECD transfer pricing guidelines.
  • Financial Acumen: Proven track record in designing IT cost models, chargeback mechanisms, pricing frameworks, and rate cards.
  • Consulting Skills: Demonstrated experience in current state assessments, stakeholder engagement, and building target operating models.
  • Analytical Skills: Strong ability to analyze cost structures, service dependencies, and governance models to deliver actionable insights.
  • Communication: Excellent skills in stakeholder management, presentation, and documentation for executive audiences.

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