Customer Success
2 weeks ago
Customer Success (Service) Associate at MicroSourcing Work Type: Full-timeLocation: Work From HomeShift: Day shift Why join MicroSourcing? Competitive Rewards*: Above-market compensation, healthcare coverage on day one, paid time‑off with cash conversion, group life insurance, and performance bonuses. Collaborative Spirit: Positive and engaging work environment through company‑sponsored events and activities. Work‑Life Harmony: Flexible work arrangements. Career Growth: Continuous learning and career advancement opportunities. Inclusive Teamwork: Diversity celebration and inclusive culture. Your Role Responsible for day‑to‑day customer support to ensure clients fully benefit from Zeller's suite of tools and services. Deliver outstanding customer service to Zeller's customers operating outside standard business hours. Communicate across multiple channels (phone and email) with empathy for business pain points. Engage in technical support and general inquiry resolution. Support an Australian‑based team and ensure seamless transition in operations and customer service. Identify customer trends, needs, and preferences for Product teams. Hardware and software support, account configuration and management. Hardware fulfilment handling and supply chain support. Continuous improvement of support operating model design and implementation. Establish subject‑matter expertise and centre of excellence for product usage and support knowledge. What You Need – Non‑negotiables Proven experience working in the Fintech industry. 2+ years of industry experience. Demonstrable experience in customer support roles with great products, companies or people. Comprehensive knowledge and first‑hand experience in running call centre operations; use of call centre tools such as AWS Connect. Comprehensive knowledge of customer experience and service environments. Practical experience with cross channel / multi‑channel support environments. Preferred Skills/Expertise Exposure to high‑growth tech products or industry. Financial products customer support experience. Familiarity with capacity planning and core call centre and support metrics. Passionate about customer experience and problem solving. Ability to work autonomously yet collaboratively. About MicroSourcing With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We celebrate inclusivity and provide space for everyone to thrive. Terms & Conditions apply. #J-18808-Ljbffr
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Customer Success
6 days ago
Quezon City, National Capital Region, Philippines Ramos Garcia and Associates Pty Ltd Full time ₱1,500,000 - ₱3,000,000 per yearCustomer Success & Digital Operations LeadAre you customer-obsessed? Are you tech-savvy? Do you thrive when building digital experiences that delight customers while scaling operations that drive business growth? If this is you, we want to know you.This isn't just a job—it's a mission. If you're ready to grow with us, we're ready for you.Customer focus and...
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Customer Success
1 week ago
Makati City, National Capital Region, Philippines WIZ Full time ₱800,000 - ₱1,200,000 per yearJoin us if you want to turn AI conversations into real business outcomes — and grow into a solution expert in the era of AI-powered customer experience.Location: Makati, PhilippinesAtWIZ.AI, we build smart voice AI that helps businesses communicate with customers in a more natural and efficient way. Now, we're inviting fresh graduates to join us asCustomer...
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Customer Success Manager
5 days ago
Makati City, National Capital Region, Philippines Micropinnacle Technology Corporation Full time ₱800,000 - ₱1,200,000 per yearCustomer Success Manager - B2B IT Solutions PH MarketAs an IT Customer Success Manager, you will be responsible for building customer loyalty, reducing churn, and driving long-term value for our clients. This role centers on onboarding, training, data-driven engagement, and nurturing customer relationships to ensure seamless adoption of our solutions. You...
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Customer Success Manager
3 hours ago
Quezon City, Philippines Oscer Full timeLocation Manilla Employment Type Full time Location Type Remote Department Customer Success Who are Heidi? Heidi is on a mission to halve the time it takes to deliver world-class care. We believe that by 2050, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to...
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Customer Success Manager
1 minute ago
Batangas City, Philippines Datapel Systems Full timeOverview The Customer Success Manager (CSM) is responsible for managing customer relationships post-implementation to ensure successful adoption of Datapel’s solutions. The CSM will work closely with customers to help them achieve their goals, drive product usage, and reduce churn. This role also focuses on keeping clients updated on new features,...
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Customer Success Manager
1 week ago
Makati City, National Capital Region, Philippines Euronet Full time ₱60,000 - ₱120,000 per yearWe are looking for a tech savvy Customer Ssuccess Manager who possesses a strong drive for results. Duties for the role will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. The candidate for the role...
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Customer Success Manager
3 days ago
Cebu City, Central Visayas, Philippines HOD HR HUB (H³) Full time ₱1,200,000 - ₱2,400,000 per yearRole: Customer Success ManagerWork Set Up: Work From HomeSalary Package: Very CompetitiveCandidates from the Philippines, Japan, India, and Malaysia are accepted.Language Proficiency:• Japanese - N1• English – B2Minimum Skill Requirements:• At least 1-2 years B2B/Account Management experience• Account Management Experience• Experience providing...
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Customer Success Manager
3 weeks ago
General Santos City (Dadiangas), Philippines Anytime Fitness Full timeAre you a high-achiever who thrives on ownership, excellence, and helping others succeed? Do you have the grit, energy, and leadership to ensure clients stay motivated, satisfied, and loyal? This is your shot to lead Customer Success at one of the most results-driven fitness brands in the country. Were looking for an elite operator , someone who can balance...
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Customer Success Manager
2 weeks ago
General Santos City (Dadiangas), Philippines Anytime Fitness Full timeAre you a high-achiever who thrives on ownership, excellence, and helping others succeed? Do you have the grit, energy, and leadership to ensure clients stay motivated, satisfied, and loyal? This is your shot to lead Customer Success at one of the most results-driven fitness brands in the country. Were looking for an elite operator , someone who can balance...
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Customer Success Engineer
1 week ago
Cebu City, Philippines Avepoint Full timeAbout AvePoint Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their...