Partner Account Manager

2 weeks ago


Makati, Philippines VIA University College Full time

Excis is a global IT support leader, driven by innovation and collaboration. We are looking for a highly organized and relationship-focused Partner Account Manager to oversee and manage our network of subcontractor partners in assigned countries. This role ensures seamless collaboration, quality service delivery, and cost-effective operations across a global partner network. You will drive partner performance, manage contracts and rates, resolve escalations, and identify new partnership opportunities aligned with our growth objectives.

We have a presence in 190+ countries with 6000+ Engineers and 200+ Enterprise Clients.

We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex Partner Management challenges to celebrating wins together, we put our people first.

What You’ll Do:

  • Partner Relationship Management: Own and nurture strategic relationships with subcontractor partners, acting as their primary contact to ensure engagement and satisfaction.
  • Contract and Rate Negotiations: Lead the preparation, negotiation, and maintenance of service-level agreements and rate cards that reflect competitive and cost-effective pricing.
  • Performance Monitoring and Partner Sourcing: Monitor partner KPIs and service quality, resolve escalations efficiently, and source/onboard new subcontractor partners to meet capacity and strategic needs.

What You’ll Need:

  • Relevant qualifications in Business, Management, or related field.
  • Proven experience in account management, partner/vendor management, or subcontractor coordination within IT services or related sectors.
  • Strong negotiation, contract management, and stakeholder communication skills.
  • Ability to manage multiple partner accounts across different countries and time zones independently.
  • Analytical mindset focused on service performance, cost control, and continuous improvement.

Why Join Us?

At Excis, you will be part of a collaborative and innovative global team driving industry-leading IT solutions. We prioritize professional growth, continuous learning, and provide opportunities to make a tangible impact. Enjoy a supportive environment with competitive compensation, meaningful career advancement, and the chance to contribute to the success of a global leader in IT services.

Start your journey with Excis and grow with us

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

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