
Legal Intake Specialist
2 weeks ago
3 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
We are looking for a Legal Intake Specialist to enhance case conversions through a voice-based intake system. This role primarily focuses on outbound calls, but may also involve handling inbound calls as needed, guiding potential clients through the intake process, and accurately capturing case details.
Your responsibilities include:
- Make outbound calls to follow up on leads from marketing campaigns, online forms, or referrals.
- Handle inbound calls as needed to support team collaboration and workflow continuity.
- Adhere to a structured outbound script while building rapport and handling objections.
- Consistently meet daily and weekly call volume targets and conversion benchmarks.
- Accurately capture and update client information using CRM tools.
- Manage rejections professionally and escalate qualified leads efficiently.
- Provide clear and timely updates on availability, performance blockers (e.g., headset issues), or missed targets.
- Participate in coaching sessions and apply feedback proactively.
- Maintain transparency and accountability in daily work logs and call quality.
- Law fresh graduates, paralegals, or candidates with experience in customer service, legal intake, or call centers are welcome.
- Strong sense of accountability - reliable with schedules, updates, and response times.
- Able to work independently with minimal supervision.
- Open to coaching, quick to apply feedback, and resilient under pressure.
- Must be able to operate with consistent internet connection and functional equipment (headset, PC).
- Flexibility in handling campaign shifts based on business needs.
- Proactive, with a keen ability to adapt and learn quickly.
- Experienced in legal case intake.
- Knowledgeable in client qualification and lead conversion processes.
- Familiar with AI-powered call analysis tools or willing to learn and adapt to them.
- Seniority level Associate
- Employment type Full-time
- Job function Customer Service
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at LegalMatch by 2x
Sign in to set job alerts for “Legal Specialist” roles. Prior Authorizations Assistant - US HealthcareManila, National Capital Region, Philippines 3 days ago
Legal Intake Specialist (Philippines | Remote)Makati, National Capital Region, Philippines 1 day ago
Legal Intake Specialist (Philippines | Remote)Manila, National Capital Region, Philippines 1 day ago
Rostering and Referral Coordination Specialist Law Firm Reception and Intake - NIGHT SHIFT Legal Intake Specialist (Remote, Night Shift)Cebu, Central Visayas, Philippines 3 days ago
Consultation Appointment Specialist (Remote, Night Shift) General Virtual Assistant - PH (Entry Level - Remote)Cebu, Central Visayas, Philippines 1 day ago
Consultation Appointment Specialist (Remote, Night Shift)Cebu, Central Visayas, Philippines 3 weeks ago
Taguig, National Capital Region, Philippines 5 days ago
VA - Consultation Appointment Specialist (Remote, Night Shift) VA - Consultation Appointment Specialist (Remote, Night Shift)Cebu, Central Visayas, Philippines 3 weeks ago
Cebu, Central Visayas, Philippines 1 day ago
Manila, National Capital Region, Philippines 1 week ago
Member Experience Specialist - The Philippines Processing Specialist (Up to ₱40K + WFH + FREE AI Certification)Manila, National Capital Region, Philippines 1 month ago
Virtual Assistant – Circle Platform & Process Coordinator - Freelance, RemoteTaguig, National Capital Region, Philippines 3 days ago
Quality Administrative Assistant (Food Industry Experience Needed)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr-
Marketing Specialist
2 weeks ago
San Fernando, Philippines Traba Legal Full timeJoin to apply for the Marketing Specialist - NIGHT SHIFT role at Traba Legal 5 days ago Be among the first 25 applicants Join to apply for the Marketing Specialist - NIGHT SHIFT role at Traba Legal Get AI-powered advice on this job and more exclusive features. Ideal for individual who is creative, takes initiative, likes working on multiple projects, and...
-
Documentation Specialist
4 days ago
San Fernando, Central Luzon, Philippines Office Beacon LLC Full time ₱400,000 - ₱600,000 per yearWe're Hiring: Documentation and Compliance Specialist IAre you detail-oriented, organized, and thrive in fast-paced environments? Join our growing team as aDocumentation and Compliance Specialist Iand support US-based clients with critical compliance and administrative tasksWhat You'll Do Prepare, send, and track legal contracts with accuracy Monitor and...
-
Paralegal
4 days ago
San Juan, National Capital Region, Philippines Bright Range Operations Inc. Full time ₱300,000 - ₱600,000 per yearCase Intake & Documentation:Record and organize new incident reports within 24 hours of receipt.Maintain a complete, accurate, and updated case database.Evidence & Document Gathering:Coordinate with site managers and security for affidavits, CCTV footage, and other supporting documents within 48 hours.Assist in gathering and organizing evidence needed for...
-
Business Development Specialist
4 days ago
San Fernando, Central Luzon, Philippines Private Advertiser Full time ₱900,000 - ₱1,200,000 per yearAbout the roleWe are seeking an experienced Business Development Specialist to join our dynamic team . This full-time role will be based in Luzon and will play a crucial part in driving the success of our store expansion.What you'll be doingIdentify and develop new store locations in line with company expansion...
-
Healthcare Specialist
2 weeks ago
San Fernando, Philippines WNS Full timeHealthcare Specialist (US Registered Nurse) - Temporary Work From Home Healthcare Specialist (US Registered Nurse) - Temporary Work From Home Get AI-powered advice on this job and more exclusive features. Why Join Us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5...
-
Treasury Specialist
4 days ago
San Fernando, Central Luzon, Philippines SupportNinja Full time ₱30,000 - ₱60,000 per yearWork Setup: Hybrid(Sometimes needs to travel to Hideout at The Hideout in Clark, Pampanga/Sanctum at The Sactum in Quezon City 2-3 times/month)Equipment: Company ProvidedThe Treasury Specialist is responsible for maintaining a company's financial stability by managing cash flow, processing transactions, and ensuring accurate financial records. Key duties...
-
ction Monitoring Specialist
4 days ago
San Fernando, Central Luzon, Philippines The Citco Group Limited Full time ₱900,000 - ₱1,200,000 per yearJob Description Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs. For more information about Citco, please visit About...
-
Digital Marketing Specialist
2 weeks ago
San Fernando, Philippines GoTeam Full timeDon't just find a job, build a future-proof career. We're calling on 100,000 Filipino professionals to lead the AI revolution. We believe in the power of Filipino talent to transform our nation's economy. This is our investment in our own. Get your FREE AI Certification! This is part of our GoTeam learning movement, created to empower and equip our fellow...
-
Accounting Specialist
7 days ago
San Fernando, Central Luzon, Philippines MSJ Electrical Services Corporation Full time ₱400,000 - ₱600,000 per yearThe ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.ResponsibilitiesEstablish and maintain business...
-
HR Staff
4 days ago
San Miguel, Philippines Golden Touch Imaging Specialist Inc Full time ₱150,000 - ₱300,000 per yearmanaging recruitment and onboarding, administering compensation and benefits, ensuring legal and policy compliance, supporting employee relations and development, and fostering a positive work environmentJob Types: Full-time, PermanentPay: Php Php700.00 per dayWork Location: In person